Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 12, 2021

have been using for over a month now its really easy and convenient to use.
and also their support is fast and awesome.

JeuconsLens
Malaysia
Over 2 years using the app
Rivo replied September 13, 2021

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Cheers, Kevin

October 19, 2021

I really like the loyalty rewards programs. They work! Customers love them! The app is easy to use and customer support is great. Recommended!

Wearing It Well Shop
United States
Over 2 years using the app
Rivo replied October 19, 2021

We're so glad you're happy with our app and customer support! Thanks so much for the positive 5-star review and for recommending us to the Shopify community! 🌟Best wishes, Kevin

Edited October 28, 2021

The customer service is fast and responsive. All my questions answered and issues resolved quickly. The app works exactly as it should as well so I am happy with how it performs.

Drip4Men™
United Arab Emirates
Over 2 years using the app
Rivo replied June 17, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

February 2, 2022

Harleen from customer support was the best. These people are a pleasure to work with and the software works great.

Laura's Legacy Boutique
United States
Over 2 years using the app
Rivo replied February 2, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

February 4, 2022

I use this app to generate a customer loyalty scheme. I was helped by Ryan today, and could honestly not thank him enough. Ryan was incredibly helpful, answering all my questions, he carried out everything I needed swiftly, while being very polite and pleasant.

Hand Made Goody's
United Kingdom
Over 2 years using the app
Rivo replied February 4, 2022

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

October 7, 2021

I just started using this app and it's great so far. It has everything I'm looking for. The tech support is GREAT. Almost instant and they know what they're doing.

4everBound
United States
Over 2 years using the app
Rivo replied October 7, 2021

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! If you have any questions or issues along the way, please let us know! Much appreciated, Kevin

April 26, 2021

So far it's amazing it should get 6 stars, not 5 :) from the experience to building the program just amazing

House Of Brands BG
Bulgaria
Over 2 years using the app
Rivo replied April 27, 2021

Amazing! Thank you so much for the positive 5-star review! 🤩 All the best, Katherine

Edited August 19, 2024

Recomiendo la aplicación, va muy bien con nuestra tienda, te la recomendamos ampliamente

Crochet Stores
Mexico
Over 2 years using the app
Rivo replied January 7, 2022

¡Muchas gracias por la revisión de cinco estrellas! Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Saludos, Kevin

May 26, 2021

Loving this so far. Easy to use and the app works great with my site. Look forward to using this with my customers.

Heartfelt Delights, LLC
United States
Over 2 years using the app
Rivo replied May 26, 2021

Thank you so much for the feedback and 5-Stars! We're so glad you love the app. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

November 12, 2021

I am in the process of installing this app and I am very happy with the customer service that responds within the minute when I have a problem (thank you Mary).

Gleam Again
France
Over 2 years using the app
Rivo replied November 12, 2021

Thank you so much for using our app, and we are so glad we're able to help you with your concern. 😊 If you need anything else or have questions along the way, please let us know. We're here for you anytime! Much appreciated, Kevin