Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,362)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 14, 2023

This app has been amazing so far and really does offer more features for less than other apps. Paul was also awesome; he helped me with things I didn’t even know where options and even though I had a simple request he asked a few simple questions and took care of some things on another Rivo app I use. This is a great app run by a great team.

Holy naturals
United States
About 1 year using the app
Rivo replied June 15, 2023

Thank you so much for your kind review! We always aim to go above and beyond to provide more value and are happy to have you as a satisfied customer. Thanks again for your support! - Lea, Rivo Support Manager

May 31, 2022

Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.

Get Followers
Spain
About 1 year using the app
Rivo replied May 31, 2022

¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin

June 21, 2022

This app is very easy to use and has so many cool features. Lance went above & beyond to provide great service and help me get started. Great customer service. Thanks again!

Glossy Couture Cosmetics LLC
United States
About 1 year using the app
Rivo replied June 21, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 24, 2023

the customer service is amazing and super fast. Arianne is just the best! she helped my out like it was nothing. many thanks to her

Afropeak
Kenya
About 1 year using the app
Rivo replied January 24, 2023

Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

November 2, 2022

I reached out to get information about the site and how to use it, and spoke to Abbie. Not only was she able to help me but she provided other resources to help improve my website. She went above and beyond and appreciated her help.

D Enchanted
United States
About 1 year using the app
Rivo replied November 3, 2022

It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. Our team will be pleased to assist you! 😃 Thanks, Kevin

April 7, 2022

Fast respond and good customer service. The loyalty program is working great and attract new buyers and return buyers

ontech.my
Malaysia
About 1 year using the app
Rivo replied April 7, 2022

Thanks so much for the positive review! 🙌 Best regards, Kevin

Edited April 11, 2022

Work fine, the only bad thing is that the emails arrive in spam. For the rest excellent! Recommended!...a note of credit to the assistance service which is among the best I've ever seen !!

Veganja Shop
Italy
About 1 year using the app
Rivo replied December 15, 2021

Thank you, Veganja Shop team for recommending us to the Shopify community, and we're sorry because we don't have control over the emails going to the spam folder. If there's anything else we can do to help, let us know right away. We're always here to help. 🙂 Best wishes, Kevin

September 5, 2021

helps give something back to your customers and gain more sales , still building my customers but so far loving the app

OneDrop Clothing
Australia
About 1 year using the app
Rivo replied September 6, 2021

Glad you are loving our app! Thank you so much for the 5-Star review. 🌟 Regards, Kevin

June 20, 2022

I have just started using this app and have found it a great addition to my web page. Abbie at the support team has been super helpful - totally recommended

Yoho & co.
New Zealand
About 1 year using the app
Rivo replied June 21, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 🙌 Cheers, Kevin

December 20, 2022

Yes, so I was having a hard time setting up my rewards program and the customer service was so helpful. Quick response and help me acquire desired results. Phenomenal experience. And I really appreciate how I was able to be assisted in the most professional manner that I have experienced during the process of setting up my new Shopify store.

Armistice Ltd
United States
About 1 year using the app
Rivo replied December 20, 2022

We're so happy to see that you had a phenomenal 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin