Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, efficient performance, and customizable features, including automatic review requests. It's recognized for effectively showcasing customer feedback, enhancing online presence and customer engagement. The customer support is praised for their responsiveness and proactive approach. Even with a free account, merchants find significant benefits, making it a cost-effective solution for small businesses.

December 2, 2022

Jel is incredible. She truly provides next level service. Not only did she help me with the basics of Rivo, but she went out of her way to visit my site and share with me some excellent suggestions that have already made my site so much better. Thank you for going above and beyond, Jel.

Chi Rho Coffee Co.
United States
5 months using the app
TYDAL replied December 4, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

July 26, 2022

The app was easily customizable and navigate. I like the simplicity of the service as well. Abbie was wonderful with helping me and also recommended another Rivo product that i will be using as well.

LocdForLife
United States
5 months using the app
TYDAL replied July 26, 2022

We are so thrilled that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

April 10, 2022

Abbie was so helpful. Her customer service was beyond great. She deserves a 10-star rating. Definitely one of the best!

Prissaholic Skincare Collection
United States
5 months using the app
TYDAL replied April 11, 2022

We're so happy to see that you had a great experience chatting with us! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

November 26, 2022

this app is fantastic 100% clean the support is great and fast thanks rivo and mica you store need rivo product review

yaploz
Portugal
5 months using the app
TYDAL replied November 27, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

March 14, 2023

Rivo is a cool app! Fairly easy to use and the support staff (especially Abbie) are very helpful. Abbie gave me some pointers on how to use the app and even gave me some free advice for my Shopify store. I totally appreciated her help!

Tomorrow Companions
United States
5 months using the app
TYDAL replied March 14, 2023

Thank you for your awesome review! 🤩 We're thrilled you find our app cool and easy to use. We're also delighted that we were able to provide you with the assistance you needed and gave you some free advice for your Shopify store. Our goal is always to provide top-notch customer support, so it's wonderful to hear that we've met your expectations.
All the best, Kevin

March 2, 2023

Really good program with all the necessary features that you need to get reviews for your website along with fast and nice customer support, all for free. What more can you ask for.

BilligaSkyltar.se
Sweden
5 months using the app
TYDAL replied March 2, 2023

Thank you so much for your kind words, we're thrilled to hear that you're enjoying our app and services!
Cheers, Kevin

April 25, 2023

Rivo Product Reviews è un app fantastica, ottime funzionalità, il supporto sempre online e competente!

Liowen
Italy
5 months using the app
TYDAL replied April 27, 2023

Grazie mille per la tua recensione! Siamo felici di sapere che ti sono piaciute le funzionalità e che il supporto è stato utile :) - Lea, Rivo Support Manager

May 11, 2022

Schöner Support (Ryan bester Mann) ich habe direkt Hilfe bekommen. Und es ist alles sehr übersichtlich und leicht.

MosQuiet
Germany
5 months using the app
TYDAL replied May 11, 2022

Fantastisch! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! 🌟 Wenn wir noch etwas tun können, lass es uns wissen. Wir sind immer für Sie da. Tschüss, Kevin

November 16, 2022

Really well rounded app, support is amazing, spoke to Arianne and she sorted my issues out right away, really fun to talk to, very fast and also patient. 11/10 amazing support

CXRVO CLOTHING
United Kingdom
5 months using the app
TYDAL replied November 16, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

March 28, 2023

Arianne was most helpful, and even suggested other topics to help my business grow. She was polite and kind and made my day better with her chat. Thank you so much for your support and willingness to help a newbie get her shop going!

Galarples
United States
5 months using the app
TYDAL replied March 28, 2023

We are committed to supporting our customers' growth and success, and we are glad that we were able to assist you in achieving your goals. We appreciate your kind words and are proud to have such a knowledgeable and dedicated team. Thank you for choosing us, and we look forward to continuing to support your business in the future.
Best wishes, Kevin