TYDAL Reviews , 2,008 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

January 10, 2023

Great conversation and great service I love using this app best app ever! I totally recommend using this app platform

DiamondxDiamond
United States
5 months using the app
TYDAL replied January 11, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 20, 2022

This App is really helpful. Abbie was so kind and very helpful. Suggested a couple of helpful things, which I thought were so helpful.

Cafecito Custom Creations
United States
5 months using the app
TYDAL replied June 21, 2022

So pleased that you are happy with our services. Thanks so much for your kind words and 5-star review! Best regards, Kevin

March 16, 2023

Rivo (Pete) was very helpful! He removed their brand name right away from the review app and offered a couple small suggestions on how I could improve my site.

dew north digi
United States
5 months using the app
TYDAL replied March 16, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Cheers, Kevin

January 15, 2023

Easy installation. Easy to use. Brilliant support. This is the only app for reviews you will ever need.

Devon Marine Warehouse
United Kingdom
5 months using the app
TYDAL replied January 16, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

April 24, 2024

This is a very comprehensive app. The staff will actively guide you in using it and enthusiastically help you solve problems.

StarryCat Jewelry Boutique
China
TYDAL replied April 26, 2024

Thanks for your kind words! We're glad to be of help and thrilled you're enjoying the app. Don't hesitate to reach out if you need further assistance!
- Kevin & TYDAL Team

April 24, 2024

Jamie, who is one of the support staff for Tydal was beyond helpful. Jamie, assisted me in setting up the review application and gave me some tips to help me navigate the new app and shared some helpful thoughts on my site. I look forward to incorporating this app on my site.

Nekai Léon
United States
TYDAL replied April 26, 2024

We're thrilled to hear about your positive experience! Thanks for sharing, and we're excited for you to see all the benefits the app has to offer. If you need any more assistance, just let us know!
- Kevin & TYDAL Team

April 24, 2024

Sam was amazing today. He patiently answered all the questions I asked and helped me. He also warned me about the app being free and initiated the process for the payment I made to be refunded to the company. I am very happy with the service I received. Thanks again, Sam

Sona
Ireland
TYDAL replied April 25, 2024

Thank you for the kind words! We're so glad we could help answer your questions and ensure a smooth refund process. We're here whenever you need us!
- Kevin & TYDAL Team

April 14, 2022

je l'adore ce site je l'utilise pour ma boutique c'est au top.
je recommande cette application a 1000%

Stira-wayne
France
5 months using the app
TYDAL replied April 14, 2022

Si heureux que vous aimiez notre application! 🤩 Merci beaucoup de nous recommander à la communauté Shopify ! Cordialement, Kévin

December 20, 2022

Abbie was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!

Rescue Roasting Company
United States
5 months using the app
TYDAL replied December 20, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ All the best, Kevin

January 16, 2023

So far so fantastic. I got to chat with Abbie to help get set up and she was prompt and helpful. She even gave a tip for the store in terms of layout and such. I also love that this one app also carries other things so I can keep everything in one place.

woofwicksco
United States
5 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin