TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,793)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 11, 2024

Superb no wrong words for this app and its team so quick to assist and added features for free. jamie did one awesome job.

SHOPMORE
India
About 2 months using the app
TYDAL replied June 12, 2024

We're thrilled you love our app and service! Your satisfaction is our priority. Feel free to reach out anytime for more awesome support.
- Kevin & TYDAL Team

June 9, 2024

Awesome chat support, love the fact that you can directly custom the css of the widget so it can completely match the design of your shop. Documentation is well done. Importing reviews works good but it stays in pending status if you try with more than ~50/100 reviews at once.

Must-have features that I didn't find yet :

- Translation feature, currently my shop can be in french with english buttons.
- HTML editing to customize a bit more the widget.

For a free app it's perfect.

Tokens Garden
France
About 21 hours using the app
TYDAL replied June 10, 2024

Thanks, glad you're loving our chat support and customization options! Your feedback on translation and HTML editing is noted. We'll keep improving. 😊
- Kevin & TYDAL Team

November 13, 2024

El servicio en la app ha sido excelente

ParrillasyCamping.com
Colombia
11 days using the app
TYDAL replied November 15, 2024

¡Muchas gracias por tus comentarios! Nos alegra mucho que hayas tenido una excelente experiencia con la aplicación. ¡Estamos aquí para ayudarte si necesitas algo!
- Kevin y el equipo de TYDAL

November 1, 2024

5 stars, really helpfull

OFFERTITA™
Italy
43 minutes using the app
TYDAL replied November 4, 2024

Thank you for the 5 stars! We're glad you found our support helpful.
- Kevin & TYDAL Team

September 9, 2024

Lovely service

ALYS Collection
Netherlands
6 days using the app
TYDAL replied September 11, 2024

Thank you! We're thrilled you enjoyed our service. 😊
- Kevin & TYDAL Team

July 11, 2024

I had a quick question about the app. Jamie was responsive so promptly and worked through my request in an instant. so far, it seems to be an easy fit.

Daniella Wassef
Australia
About 5 hours using the app
TYDAL replied July 12, 2024

Thanks for reaching out! We're glad our support team could assist you quickly. We're here to ensure the app fits seamlessly for you!
- Kevin & TYDAL Team

August 10, 2024

Sam was amazing, patient, and super helpful! App is amazing and free, can't beat it!

Bator Bros
United States
About 2 hours using the app
TYDAL replied August 12, 2024

Thanks for the awesome review! We're thrilled you're loving the app and our team's support. Please enjoy it!
- Kevin & TYDAL Team

November 5, 2024

perfect

cuteenlight
United States
About 3 hours using the app
TYDAL replied November 6, 2024

Thanks so much! Glad to hear everything's working perfectly for you! 😊
- Kevin & TYDAL Team

August 17, 2024

Spoke with Sam and he helped me with my query and extra stuff too. Amazing service! Thanks again

Prayer Journals For
United Kingdom
11 minutes using the app
TYDAL replied August 19, 2024

Thrilled to hear that! We always strive to go the extra mile. Thanks for sharing your experience! 😊
- Kevin & TYDAL Team

October 10, 2024

Fast chat response & even faster service to requests. 5 thumbs up!

Wellness And Wonder
United States
16 minutes using the app
TYDAL replied October 14, 2024

Thank you for the great review! We're happy to provide fast responses and service. Appreciate the thumbs up! 😊
- Kevin & TYDAL Team