Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

June 28, 2024

No customer support, sent multiple requests and no response.

Eagles Wings Natural Health
United Kingdom
3 months using the app
S Loyalty replied July 1, 2024

To the Eagles Wings Natural Health team,

On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions.

We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via cadence@wavecommerce.hk .

Looking forward to assisting you!

March 29, 2024

thanks for great apps, hope it can help our store

Infiniti C | 酮本蛋糕麵包訂購 | 全港首間100%生酮無麩質蛋糕麵包咖啡店
Hong Kong SAR
About 1 month using the app
S Loyalty replied May 12, 2024

Thanks for trying our app. We look forward to helping you grow your member base and delight your shoppers!

May 30, 2024

Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.

Delta’s Side
France
27 minutes using the app
S Loyalty replied July 1, 2024

Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.

November 4, 2023

Just signed up, was really easy to install but haven't used it yet

Oomen's Fishing Tackle
Canada
24 days using the app
S Loyalty replied November 13, 2023

Thrilled to hear that our app has brought you joy and that you found the set up process to be a breeze. We look forward to hearing more feedback as you continue to use S Loyalty!

January 16, 2024

Enjoyed it

Compesh’E
United States
3 months using the app
S Loyalty replied January 18, 2024

Happy to hear that you're enjoying our app!

May 11, 2024

Très facile d’utilisation

Lesdelicesdelaremone
France
About 2 hours using the app
S Loyalty replied May 12, 2024

Appreciate the review. We're happy to hear that the app was easy to set up and use!

October 12, 2023

very easy to use. Haven't use it yet/ saw it yet in use. It would be great if I could write my own reward text because you don't have finnish language option.

ALYRAH DESIGN
Finland
19 minutes using the app
S Loyalty replied October 16, 2023

Hello there ALYRAH DESIGN,

Thanks for taking the time to try out our app! Although Finnish language support is not yet available, we greatly appreciate your feedback for future enhancements.

November 11, 2023

great app

PureLuxe
United Kingdom
About 1 month using the app
S Loyalty replied November 13, 2023

Thank you for taking the time to leave a review. Your feedback is highly valued and appreciated.

Edited March 1, 2016

We use the app since months and are highly satisfied. Easy to use and the outstanding customer support is highly appreciated. Even our advanced demand of running the app on multiple shopify platforms was met, and customer support was very helpful with the implementation in this regard. Highly recommended provider and app!!

Iguanade
Spain
About 11 years using the app
October 17, 2018

We have already installed the Sloyalty in all our websites. Crystal provides amazing customer service. Very easy to set up!

Iguana Sell
Spain
Almost 11 years using the app