Reviews (778)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting increased sign-ups and sales after installation. It features customizable rewards, referral options, and seamless integration with Shopify. The app is user-friendly and supports various promotional strategies. Merchants also praise the responsive customer support team for effectively resolving issues and implementing customizations, contributing to reliable performance and business growth.

Edited July 29, 2015

Great app! Customer service is great as well. They will email us when they come out with new features and go above and beyond to implement them on the site for us!

Detour Sunglasses
United States
Over 5 years using the app
Edited August 1, 2017

Our customers love earning points with the S Loyalty system! Customer service is great, very timely and helpful! They are able to mark codes as used if a customer wants to add a discount code after completing a purchase so this is very helpful! The quick chat feature in the app is very useful and lets you easily and quickly contact support for assistance or help updating a customers points or marking codes as used after a customer calls in asking to manually apply points. Thank you Anthony for all of your help!

The Body Deli
United States
About 5 years using the app
December 10, 2014

This has been very helpful tool to create loyalty. Our customers really liked the loyalty program. They were so happy to gain some "Monkey Points" for their past orders too!

Also, fan builder is working very well. Our newsletter subscriptions increased rapidly after starting to use this app.

We've been looking at other apps like this but this is clearly the most intelligently built app and the programs other than the "refer a friend" tool ended up being the most effective ones.

They are also helpful and responsive when I seek for help.

LUNA Sandals
United States
About 5 years using the app
January 29, 2014

Very easy to set up, and our customers love it. We're a small, niche store so it's extremely important for us to be able to rely on repeat business, and our most loyal customers have been asking for some kind of points program literally for years. Now they're happy, and that makes us happy because they're buying more stuff. My only wish is that there were more customization options for the look of the widget in the professional plan - for $50 a month, we really should be able to use our store colors and customize the text.

Tokyo Rebel
United States
Almost 5 years using the app
February 25, 2017

Good product, many customisations possible. Easy to use and administer. Would recommend this to others. Service from the team has been top notch as well!

Dermience
Australia
Almost 5 years using the app
Edited January 24, 2017

Great customer service, Ivy was super helpful and knowledgeable.
Thank you!

Veedausa
United States
Almost 5 years using the app
December 5, 2014

Fabulous app! Tried it for 3 days of the 14 FREE trial and upgraded to the full deal! Great customer service and definitely encourages customers to buy! Must get APP!

HIP Multi Way Clothing
United States
Almost 5 years using the app
October 29, 2013

Really impressed with all of the functions this app has. I was looking into some other referral based apps but this one does everything and more. I can already see how this app is going to help to build my customer base. 5 STARS all the way!

Elevated Vaping
United States
Almost 5 years using the app
November 16, 2017

We love S Loyalty as they have allowed us to provide an incredible loyalty program to reward customers for shopping with us. The refer a friend feature has been instrumental in helping get our products referred to friends of customers. Our goal is to make this planet a cleaner and safer place to live and S Loyalty is helping us do just that.

Better Life Cleaning Products

Cleanhappens
United States
Almost 5 years using the app
May 12, 2016

Their support program is very helpful and replies in a timely manner! We were able to get our issue resolved quickly and make an additional change to make things quicker in the future.

Blue Steel 2
United States
Over 4 years using the app