Seal Subscriptions App

Seal Subscriptions App

Reviews (2,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its adaptability, enhancing customer satisfaction and sales conversions with features like customizable subscription rules and automated emails. It's noted for its competitive pricing, user-friendly interface, and seamless Shopify integration, even in the free version. The support team is highlighted for being responsive and helpful with customization and technical issues, making it a recommended tool for businesses implementing subscription services.

December 26, 2024

Amazing customer support! Really appreciate the quick detailed responses.

Hygge Apps
United States
8 months using the app
January 24, 2025

There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.

Lili
Slovenia
About 2 months using the app
Seal Subscriptions replied January 30, 2025

Hi,
We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive.
However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;)
Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that.
I can see that you are receiving copies of replies on the Shopify ticket, which is great :)

Best regards,
Seal Subscriptions app team

November 12, 2024

Best support ever very quick, helpfull and friendly. App' working great and good looking, easy to install and I've made all translations exactly as I want.
I recommend!

ChillVet
Belgium
10 months using the app
November 22, 2024

Not everything is possible with Seal, but quite a lot and the service team is amazing! Quick and very helpful!

Diamond Wallet
Germany
6 months using the app
February 9, 2025

Very useful. Thank you

UCC Coffee PH
Philippines
10 months using the app
January 21, 2025

great app. easy to use, never had any issues

Draw For Fun
United States
2 months using the app
Edited February 24, 2025

Great customer service.

Just getting started with the app, so far, working perfect.

Sori Wellness
United States
6 days using the app
November 29, 2024

easy to use and it walks you through how to set it up

Pandasaurus Hot Chili Oil
United States
Over 1 year using the app
February 8, 2025

Looks amazing so far will test it out and see for myself how it is

DERMALABS
United States
6 days using the app
December 13, 2024

Straight forward and easy to set up subscription types. Very robust, even at the free level

Grey Candle Company
United States
3 months using the app