Reviews (1,662)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing search and filter capabilities in online stores, improving product discoverability and potentially boosting sales. It supports large inventories and offers advanced features like voice search and custom filters, ensuring fast performance and seamless integration with various themes. The support team is frequently praised for their responsiveness and effectiveness in handling queries and customization requests.
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This app itself works great - what's even better is the customer support that they give! Whenever I have a question, update or issue they respond quickly and their help always gives a fix to my issue!
Thank you for your kind words! We're delighted to hear that you're satisfied with both our app's performance and our customer support. Providing prompt assistance and effective solutions is our top priority, and we're always here to help whenever you need us. If you have any further questions or concerns, feel free to reach out anytime.
Best regards,
Searchanise team
The best customer support experience and user experience. The app takes some time to learn, although the support is very responsive so the process is really easy
A lot of customizable options to provide great search for store visitors. We already decreased the checkout time and now selling items that weren't very visible with the old search
Highly recommended!
Thank you for sharing your positive experience! It's great to know that our responsive support team has made the process easy for you. We're glad our customizable options have helped improve your store's search and visibility, leading to reduced checkout times and increased sales. Your recommendation means a lot to us! If you ever need further assistance or have any questions, feel free to reach out.
Best regards,
Searchanise team
The app is working well, it has a fairly easy interface and the app support was great - we had some design "issues" and Madina from Support Team was very helpful with configuring the app to our needs.
Thank you for such a nice review! We're thrilled to see you enjoying different aspects of our app. Madina is especially happy to see you found our support team helpful.
Please make sure to let us know if you have any questions. We are always here for you!
Best wishes,
Searchanise team
Support email effective and fast > they solve the issue quickly and provide explanations. Chat > response-time is very long
Thank you for your feedback! We're glad to hear that our support team effectively resolved your issues via email. We apologize for any delays you experienced in our chat response times. We're continuously working to improve our response times across all channels to better serve our users. If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
Searchanise team
I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.
From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.
The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.
In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.
Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.
Best regards,
Searchanise team
We use this app for our site's search features as well as filters on collection pages. It works incredibly well, very easy to set up and integrate with your theme. So many customisation options to adjust it exactly how you like it! We had quite a bit of custom code we wanted to adjust the product grids and their customer service was extremely helpful, fast, and efficient. Thanks to Sophia and Maria they were so helpful!
Thank you for your positive feedback on your experience with Searchanise! We're glad to know that our app meets your search and filtering needs seamlessly. It's great to hear that our customer service, especially Sophia and Maria, have been helpful for you. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Searchanise team
I was very pleasantly surprised by such quick and professional help from assistant Julia A.
I strongly recommend it. Search engine works great. The menu is understandable and easy to adapt to other languages.
Thank you for your wonderful feedback! We appreciate your recommendation and are glad you find our search engine effective and our menu easy to adapt to various languages. If you require further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
After a long search, I finally found an app that meets my needs. The individual setting of the filters is very convincing. Very easy to use and super fast support. I am very convinced
Thank you for sharing your experience! We're thrilled to hear that our app meets your needs and that you find the individual filter settings convincing and appreciate our quick support. Your satisfaction means a lot to us!
Best regards,
Searchanise team
Consistent results and timely response to any queries. We have used this search for over 5 years and have been very happy with the application. I recommend them over other searches. From what I can see they are also used by many companies which gives them an advantage over smaller applications with different R & D and AI.
Thank you for your long-standing support and the fantastic review! We're thrilled to have been your choice for over 5 years. Your recommendation means the world to us. If there's ever anything you need or any way we can enhance your experience, feel free to reach out.
Best regards,
Searchanise team.
This search function has been awesome. On top of that, the customer support has been great! Thank you Julia and Anastasia!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our search function and that our customer support team, especially Julia and Anastasia, has been able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team