Reviews (1,188)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and sales through efficient search and filtering capabilities. It allows quick indexing by various attributes and customization of filters and search results. The app is noted for its fast, accurate performance and easy integration with different themes. The customer support team is praised for their responsiveness and effectiveness in resolving issues and tailoring user interfaces to match brand specifics.

October 7, 2024

Very happy with the way the app works and with the support of the team. Truly impressed by their dedication to make the search the best that it can be. Certainly recommend.

Filmbro
Belgium
4 months using the app
Searchanise replied October 9, 2024

Thank you very much for your kind review! We are thrilled to see you're enjoying our app and communication with our support team. It means the world to us!

Feel free to ...

September 23, 2024

The Searchnise App is an excellent tool on our website, and the support team accommodated us with the requested customizations. Excellent and highly recommended!

Antonioli.eu
Italy
Almost 2 years using the app
Searchanise replied September 25, 2024

Thank you for your kind words! We're delighted to hear that the app is serving your needs well and that our team could assist with your customizations. If you need any ...

February 17, 2025

Great support

Famvibe
Vietnam
Over 1 year using the app
Searchanise replied February 19, 2025

Thank you for your feedback! We're glad to hear that you had a great experience with our support team. If you need any further assistance, feel free to reach out anytime!

...

September 3, 2024

The tool may be really powerful but when you are trying to set up your store and get it as quickly as possible and not having to go through a a full web developers course and getting 2 masters in order to do a task it will be much better.
If you know how to code and develop this may be a tool for you if not do not even try I read so much and not success at all.

El Rodeo Western Boutique
United States
1 day using the app
Searchanise replied September 10, 2024

We are truly sorry the setup process turned out to be so challenging! We appreciate your feedback here. We would be happy to receive more details from you on the app areas we ...

May 12, 2025

TOP ASSISTENZA

Tre Pi Profumerie
Italy
About 1 month using the app
Searchanise replied May 15, 2025

Thank you for your great feedback! We’re glad our support team could assist you so well.

Best wishes,
Searchanise team

November 25, 2024

Unreliable app, showing wrong products in categories and support has been no help to resolve issue

allterraincycles
United Kingdom
Over 1 year using the app
Searchanise replied November 27, 2024

Hello,

We are truly sorry to see you're dissatisfied with our app and our support team! We indeed experienced an issue with our Filters on collections feature that prevented ...

November 29, 2024

Doesn't work and its black friday so we are losing sales. Do not use this app for your business, unreliable and no way to contact anyone.

Relco London
United Kingdom
Over 6 years using the app
Searchanise replied December 2, 2024

Hello,

We are very sorry to see our recent issue affected your store and your sales! As we analyzed, it was fixed by our developers within an hour. Nevertheless, we have ...

July 31, 2024

this app works great and Ksenya support was very useful today

Electrotodo.es
Spain
About 1 year using the app
Searchanise replied August 21, 2024

Thank you for your kind words! We're glad to hear that the app is working well for you and that Ksenya was able to assist you effectively. If you need any more help, we're ...

August 3, 2024

Great app. easy to use and get up and running, many features to help guide customers. Keep up the good work.

Home Treasures
United Kingdom
15 days using the app
Searchanise replied August 21, 2024

Thank you for the positive feedback! We're thrilled to hear that you find the app easy to use and full of helpful features. We'll continue working hard to bring you even more ...

September 8, 2024

Terrible support, terrible app. Firstly the app never picked up any of our branding colours, so had to spend over an hour of my time manually adding them in multiple places and then testing on the front end. The results returned were poor and inaccurate. The results page showed some weird narrow block of two product columns on desktop with no setting to say three columns. The filters with ...

Charming Beads
United Kingdom
About 1 hour using the app
Searchanise replied September 10, 2024

Hello,

After checking your ticket and all the emails we received from you, we can say that we sent you replies with an average speed of 53 minutes. We were never ignoring you ...