Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 3, 2023

We've been using Seguno for about a year now. It's very intuitive and whenever we have any queries there are real people not bots at the other end of Live chat! Whatever problem you have they will always sort it out and go above and beyond in my opinion. Today I was trying to add tags to customers who clicked on a link in an email - and within a few minutes it was all done. Excellent service.

Hepburn & Hughes
United Kingdom
Time spent using app: Over 1 year
Seguno replied March 3, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

March 3, 2023

Great app. The news letters are easy to create and they look good visually. A professional solution. Thanks to support who were quick to help me out.

HockeyStation
United Kingdom
Time spent using app: 3 days
Seguno replied March 3, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

February 28, 2023

Alles super, Support war sehr hilfsbereit. danke für eure Hilfe. Wir hoffen Das es bald neue Vorlagen gibt. Und das es noch mehr Möglichkeiten gibt, coole Newsletter zu machen.

AWK Flagship
Austria
Time spent using app: 3 months
Seguno replied March 3, 2023

Hallo, vielen Dank, dass Sie uns eine so freundliche Bewertung hinterlassen haben! Wir wissen es wirklich zu schätzen, dass Sie sich die Zeit genommen haben, uns einen zu hinterlassen. Es sind viele aufregende neue Funktionen in der Pipeline!
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Hello there, thanks so much for leaving us such a kind review! We really appreciate you and taking the time to leave us one. There are lots of exciting new features in the pipeline!

February 27, 2023

Brandon and the team at Seguno have been amazing and quick to respond to my questions! They definitely put my mind at ease and helped with an issue that I had no idea about! So 10/10 and highly recommend SEGUNO.

megan kathleen jewellery
Australia
Time spent using app: 1 day
Seguno replied March 3, 2023

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've had a great experience thus far, please let us know if there's anything we can do to make it even better for you :)

February 24, 2023

I have been using Seguno for a few years now and it has grown with me and my business. I am confident in sending email campaigns and know that I always have access to great customer service if I need any help. I would recommend this app!

Tienda Salsita
United States
Time spent using app: Almost 4 years
Seguno replied March 3, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

February 24, 2023

This is the best app and has a wonderful conversation rate.

Bezzleme
United States
Time spent using app: Over 3 years
Seguno replied March 3, 2023

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

February 22, 2023

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then.

But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development.

The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you.

When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc.

We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend.

The Cashmere Goat
United States
Time spent using app: Over 2 years
Seguno replied March 3, 2023

Wow, thank you so much for these amazingly kind words! We really appreciate you and are so glad to hear how much you've been enjoying Seguno :) Keep crushing it 🦄

February 21, 2023

We recently started using SEGUNO Email Marketing for our online heirloom seed enterprise ujamaaseeds.com. It has been an extremely positive experience for us. We are able to quickly and without a lot of fuss, create simple newsletters for mailing to our customer base. Their training videos are also very informative.

UJAMAA SEEDS
United States
Time spent using app: 7 months
Seguno replied February 23, 2023

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our content so far, if you ever have questions you know where to find us :)

February 18, 2023

After giving the Seguno Email Popup a try which we LOVE, we decided to also give the Seguno Email Marketing App a try as well. It was so EASY to set up! Especially with the excellent customer service. We only asked for help on one thing, and actually, honestly, it was something very simple. I was just burned out from overwork at the time. LOl! So now were happily working on the spring email marketing campaign. For those of you just getting started with email marketing it can seem overwhelming. When using Seguno Email Marketing App all that disappears and it's such a relief! What we really loved was how fast we were able to set up beautiful automated welcome series that is triggered by the Seguno Popup email subscription. Seguno also gives you 1 free custom subscription landing page (add the link to your website) & also a custom Unsubscribe page. All are fully customizable and match your theme! They have a wide variety of templates to choose from and you can use Canva! There is also a template store full of beautiful themes ready to go. We Highly recommend this App. :)

VERBENA
United States
Time spent using app: 11 days
Seguno replied February 23, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding our apps easy to use and that you're happy with them so far. Keep crushing it :)

February 16, 2023

A great tool to incorporate into your store! They have some great features and tons of courses and resources you can use to make sure you optimize your email blasts! They also have a good customer service team that responds quickly and gives useful information. Love this app!

Cloud Cat
United States
Time spent using app: 10 months
Seguno replied February 23, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)