Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

February 14, 2024

I must say it stands out for its simplicity and excellent support.

Maxx Tooling
Canada
Almost 4 years using the app
December 11, 2023

I have spent all day trying to find an easy to edit and use Email marketing tool. I have tried at least 7 today, and this by far was the easiest, and I love the Canva intergration!!

Slatherbda
Bermuda
11 months using the app
June 30, 2024

Me gusta

ArmasStyle
Venezuela
4 months using the app
Seguno replied July 3, 2024

Hola, muchas gracias por tu reseña. Realmente apreciamos que te hayas tomado el tiempo de dejarnos una :) Nos alegra saber que hasta ahora te está gustando Seguno. Si alguna vez necesitas ayuda, ¡comuníquese con soporte!

December 31, 2023

pretty cool app it helps my store in so many ways dont know where to start ...

Extreme Elite Ecommerce
United States
4 months using the app
December 5, 2023

The interface is easy to use, and everything is pretty straightforward.
However, I have been having issues with this app since day one. It keeps removing my existing subscribers as they are listed as bots. My clients resubscribed a few times and still got removed by Spam Protect and never received their emails. All of these subscribers were getting emails before I switched to Seguno. I have contacted the CS a few times via email, but the problem was never fixed. Also, there is no instant online chat, I waited 3 days just to get one email reply, and CS said from their backend everything looked fine while the issues kept happening.

The recent price change for the standard plan is pretty insane. From 10 to 35. So I am definitely switching to another platform.

Fake Plastic Love
Hong Kong SAR
8 months using the app
Seguno replied December 6, 2023

Hi there, Thank you for your feedback - we just sent you an email so we can hopefully help with your concerns directly! We incorrectly believed your concern about SpamProtect was resolved with our support team in April, but I'd be happy to revisit it with you. We've also been happy to work with all of the businesses impacted by the new plans to find a solution that works for them and would love to do so for Fake Plastic Love as well! I hope to hear back! -Brian

March 3, 2024

good

karakoramexpo
Saudi Arabia
3 months using the app
March 11, 2024

I spent 4 years on another app, and now having Seguno I didn't realize all that I was missing! I wish I'd had it all along. This app is mobile friendly with a beautiful easy-to-naviage user interface. It has tidbits of instructions sprinkled throughout so that you can get up and running quickly. Seguno does a wonderful job managing your expectations. For example on your first newsletter campaign it will explain the strategy, give you pointers on how to make it successful and let you know how long the campaign will run. The communications are top notch. I never feel in the dark with Seguno. I always know what is going on and what to expect will happen next. It gives wonderful statistics on newsletter results, right down to the names of individual customers who unsubscribed or marked a mailing as spam. In the newsletter creation phase, the drag and drop capability for sections was a wonderful upgrade from the other, inferior app I had been using. I'm just getting started but I can't wait to being exploring other Seguno capabilities such as Automations. This gem of a marketing app is a must-have for your campaign arsenal. I believe it will help us reach our sales goals. You won't regret trying this!

Decoupage Napkins.Com
United States
3 days using the app
Seguno replied March 26, 2024

Hey there! Thank you for such a glowing review :)

We really appreciate all your kind words and are excited to know that Seguno has made a big difference for your business so far. Thanks again for recommending the app, and please don't hesitate to reach out to support if you need assistance in the future.

March 14, 2024

Very professional and useful software that allows customers to focus more on the product.

ONELOVER
Hong Kong SAR
8 months using the app
Seguno replied March 26, 2024

Hey there! Thank you for taking the time to leave us a nice review. We really appreciate your kind words about the software. Best of luck with sales :)

May 11, 2024

We just added Segundo in our shopify store and LOVE the easy templates for marketing and the analytics - so far we have seen a 400% increase in traffic and sales working with our new consultant - thank you

Amaryllis Jewelry
United States
1 day using the app
June 10, 2024

Muy buena integracion con Shopify, hace la vida mucho mas facil

Eatsy Market
Colombia
Almost 2 years using the app
Seguno replied June 28, 2024

Hola y gracias por tomarse el tiempo de dejarnos una amable reseña. Nos alegra saber que hasta ahora te gusta Seguno. Si alguna vez necesitas ayuda, ¡comuníquese con el soporte técnico!

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Hello there, and thanks for taking the time to leave us a kind review. We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!