Seguno Email Marketing

Seguno Email Marketing

Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

May 11, 2024

We just added Segundo in our shopify store and LOVE the easy templates for marketing and the analytics - so far we have seen a 400% increase in traffic and sales working with our new consultant - thank you

Amaryllis Jewelry
United States
1 day using the app
February 14, 2024

I must say it stands out for its simplicity and excellent support.

Maxx Tooling
Canada
Almost 4 years using the app
November 29, 2023

Really great company! I had a few technical questions and their support team went above and beyond to help me. They're also very knowledgeable and friendly. I would highly recommend. :)

Paragon Surfboards
United States
Over 4 years using the app
November 17, 2023

Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store.

Zepsody
United States
Over 1 year using the app
Seguno replied November 26, 2023

Thanks for the review. You’ve had nearly a 24x ROI on your email marketing with Seguno. That’s great! I understand that affordability is a concern right now, though. I meant it when I asked people to contact us if this increase would be too difficult to swallow so we could work something out. I wish you had, but I emailed you a proposal to continue the conversation. Please get back to me, and we’ll find a good way forward together!

On the pricing front, since you’re also paying for our Popups app, your new consolidated charge (with 2.5x the included subscribers) would be a $15 increase, not $25. Also, we cannot automatically opt you in as we bill through Shopify, and you have to accept any new charge. More importantly, to help make sure you see the value in the new features, I’d be happy to help set them up with you over Zoom and walk through how they can all drive more revenue for you. And I’d love to help on the design side, too, to make your competitors jealous. :)

I look forward to hearing from you and continuing to work together. I so appreciate you using Seguno over this last year! - Chris

December 11, 2023

I have spent all day trying to find an easy to edit and use Email marketing tool. I have tried at least 7 today, and this by far was the easiest, and I love the Canva intergration!!

Slatherbda
Bermuda
11 months using the app
November 22, 2023

I suspect there are a LOT 1 stars on their way. From $10 to35? 350%? I wish my store could increase products by this much. I would go bankrupt within a week.

Will be canceling after black Friday.

Cannasutra
South Africa
About 4 years using the app
Seguno replied November 25, 2023

Thanks for the review. You had nearly a 100x ROI on your email marketing with Seguno. That’s incredible! I understand that affordability is a concern right now, though. I meant it when I asked people to contact us if this increase would be too difficult to swallow so we could work something out. I wish you would have!

I have emailed you to continue the conversation. Please get back to me, and I know we’ll find a good way forward together. We so appreciate you using Seguno over these last 4 years! - Chris

March 14, 2024

Very professional and useful software that allows customers to focus more on the product.

ONELOVER
Hong Kong SAR
8 months using the app
Seguno replied March 26, 2024

Hey there! Thank you for taking the time to leave us a nice review. We really appreciate your kind words about the software. Best of luck with sales :)

March 11, 2024

I spent 4 years on another app, and now having Seguno I didn't realize all that I was missing! I wish I'd had it all along. This app is mobile friendly with a beautiful easy-to-naviage user interface. It has tidbits of instructions sprinkled throughout so that you can get up and running quickly. Seguno does a wonderful job managing your expectations. For example on your first newsletter campaign it will explain the strategy, give you pointers on how to make it successful and let you know how long the campaign will run. The communications are top notch. I never feel in the dark with Seguno. I always know what is going on and what to expect will happen next. It gives wonderful statistics on newsletter results, right down to the names of individual customers who unsubscribed or marked a mailing as spam. In the newsletter creation phase, the drag and drop capability for sections was a wonderful upgrade from the other, inferior app I had been using. I'm just getting started but I can't wait to being exploring other Seguno capabilities such as Automations. This gem of a marketing app is a must-have for your campaign arsenal. I believe it will help us reach our sales goals. You won't regret trying this!

Decoupage Napkins.Com
United States
3 days using the app
Seguno replied March 26, 2024

Hey there! Thank you for such a glowing review :)

We really appreciate all your kind words and are excited to know that Seguno has made a big difference for your business so far. Thanks again for recommending the app, and please don't hesitate to reach out to support if you need assistance in the future.

March 3, 2024

good

karakoramexpo
Saudi Arabia
3 months using the app
December 31, 2023

pretty cool app it helps my store in so many ways dont know where to start ...

Extreme Elite Ecommerce
United States
4 months using the app