Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

August 18, 2022

Very easy and nice to use, free upgrade to pro plan and free to remove the brand, nice and flexible interface

Zibbo
Australia
18 minutes using the app
Channelwill replied August 19, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Regina|Willdesk Support

May 31, 2022

perfectly worked. The page is clean and simple to set up. Free upgrade package available.
国人可以放心使用,提供中文支持。客服态度非常好

Hengchu Store
China
18 minutes using the app
Channelwill replied June 13, 2022

非常感谢您在我们的应用程序上留下宝贵的评论! !您的支持和建议永远是wiildesk前进的最大动力!我谨代表所有团队成员向你们表示最诚挚的感谢! !

祝你生意兴隆,财源广进!
Kelly|Willdesk 支持

January 17, 2023

Super fast respond and very helpful. Thanks Mia and Willdesk team. Will support your app longterm!!!

Giftago
Vietnam
17 minutes using the app
Channelwill replied January 17, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

February 25, 2023

Mariazell ist die beste! Bisher funktioniert die App gut, ich habe sie aber noch keinem Härtetest unterzogen. Das folgt noch.

SENNARIEHN
Germany
16 minutes using the app
Channelwill replied February 26, 2023

Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!
Mit freundlichen Grüßen,
Mariadel|Willdesk-Support

June 5, 2022

like it wow must download it wwowoowowoowoowowoowowowowoowowoowowowoowowowoowowowowoowowoowowowowowoowo

Leatherentity
United States
15 minutes using the app
Channelwill replied June 14, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Truly,
Willdesk Team

August 28, 2022

Very good experience. Jessa is super helpful. It is super easy to manipulate and I believe that our customers will love this function.

Peng Tai
France
11 minutes using the app
Channelwill replied August 29, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

January 10, 2022

Very nice app, easy to use, helpful technicians, good for SEO ! Highly recommend as Google will show these in the search results.

Primine
Belgium
10 minutes using the app
Channelwill replied January 12, 2022

Hi there,

Thank you for your approval. Your support means a lot to us. If there is anything I can help with, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day!

Regards
Anne

January 17, 2023

Great customer service and it's nice to find an app that doesn't charge a monthly fee for just using the FAQ functionality. Highly recommend!

Camo Nets USA
United States
9 minutes using the app
Channelwill replied January 17, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

July 13, 2022

They helped pretty fast to remove branding. It was a pleaasent experience with their support and this app is free.

PUFFLINE INC
United States
5 minutes using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

December 15, 2022

It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.

Puredown
United States
About 2 hours using the app
Channelwill replied December 15, 2022

Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible.

Best Regards,
Ashley|Willdesk Support