Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

July 31, 2023

感觉非常不错!它很容易上手,让我的聊天变得更加高效和愉快。我喜欢它简洁明了的界面设计,客服的快速响应也让我非常惊喜!而且免费的计划完全满足我现在的需求,白嫖帝王在此,总的来说,我会毫不犹豫地向我的朋友们推荐Willdesk!

Thamtu
China
About 1 hour using the app
Channelwill replied August 1, 2023

感谢您的积极评价!我们很高兴听到您认为 Willdesk 易于使用,并提高了您的聊天效率和乐趣。我们的团队致力于为客户提供及时、有帮助的服务,因此我们很高兴听到您有这样的体验。我们感谢您的推荐,并期待继续满足您的需求。

- Sophie 💖

September 5, 2022

The fact that this app is completely free is just a bonus. They have the best customer service out of all the apps provided on this platform. Nona helped me out with all my queries and answered all my questions.

BYUTE
United States
About 1 hour using the app
Channelwill replied September 5, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk

September 5, 2022

Great App and Great Support with Nona !!
there are a lot of functions and the best thing is its free and they will update constantly

happysharks
Germany
About 1 hour using the app
Channelwill replied September 5, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk

January 29, 2022

i'm trying this app and so far I like, it has all the features I was expecting from day one. thank you

Velin Fashion
United States
About 1 hour using the app
Channelwill replied February 8, 2022

Hi there,

Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~

Regards
Esther

July 12, 2022

This is the best livechat app I've ever seen, and the customer service is very nice. Highly recommend using it, you can scold me if it doesn't work well

Lazylifeshop
Hong Kong SAR
About 1 hour using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

May 1, 2022

I am starting to use this app but so far it's been a great experience and very helpful customer service

Cross Stitching Art
Canada
About 1 hour using the app
Channelwill replied May 1, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. If you have any questions or problems just send a message on the live chat anytime we are open 24/7.

Best Regards,
Nona| Willdesk Support

May 24, 2022

Great App! Totally Free App including all the upgrades. Kelly is the best and helped me so fast. love it.

Jean-Pierre Sand Vertriebsges. mbH
Germany
About 1 hour using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

August 4, 2022

So far so good. They're still working on integrations with social media and the iOS app but I like how many more customizations I can add here than in the Shopify Inbox app.

Austar
United States
About 1 hour using the app
Channelwill replied August 4, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

August 24, 2022

Ottima chat e supporto veloce... possibilità di personalizzarla ..molti servizi utili aggiuntivi ...consigliata!

Gmusic Shop
Italy
About 1 hour using the app
Channelwill replied August 25, 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!

Distinti saluti,
Nona|Supporto da scrivania

August 14, 2022

WOW!!!! Simple and easy to use! The best part is that my personal phone number is not listed, it goes directly to the app to answer customer questions. Customer service is 5 STAR !!! Very fast to answer questions and to help out if needed.

LeeLouh
United States
About 1 hour using the app
Channelwill replied August 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support