Reviews (164)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management ...

January 19, 2017

Easy and intuitive! Helped me stretch product during the Christmas Season !!

Essential Oil Style
United States
About 7 years using the app
July 2, 2013

Brilliant app.

We deliver large (1-2GB) video files to customers in the video production industry.

Digital Delivery app gets the downloads there without a worry.

A+

Charlie
Light leak effects @ http://lightleaklove.com

Light Leak Effects to make your videos beautiful! LightLeakLove
Australia
Almost 7 years using the app
July 19, 2017

I sell digital downloads and it's so easy to do with Sendowl. All I had to do was upload my products. Sendowl sends the customer their download automatically and I haven't had any problems with that.

My favourite feature is the ability to add a customer to a specific mailing list after they have purchased a specific product. It's the best! In my Woocommerce store I had to pay for Zapier and an ...

Clementine Creative
South Africa
Over 6 years using the app
October 16, 2018

Works as described. I use it to automate stamping PDFs and sending them to customers. Works well within shopify.

Yale Management Media
United States
Over 6 years using the app
February 24, 2022

I have been using SendOwl integration with my Shopify store for over 5 years now. It is a great service, and helps me to deliver my digital goods to my customers. The dashboard is easy to use, and setting up products is very straight forward. Any time I have contact support they have been very quick to reply and super helpful to get any issues solved. I would 100% recommend using SendOwl to ...

First In Architecture
United Kingdom
Over 6 years using the app
SendOwl replied February 24, 2022

Thank you for taking the time to share your amazing feedback, it means a lot to all of us at SendOwl. Reach out if we can help with anything. Cheers, SendOwl.

Edited May 2, 2015

We've had a great experience with SendOwl. We sell Blu-ray discs and use the service to include free digital copies with all of our discs. It went so well that we started offering download-only versions of our products.

First, Integration with Shopify is great, as is the ability to create packages of multiple products.

We don't use the PDF stamping yet, but I've tested it out and it works very ...

Scenic Labs
United States
Over 6 years using the app
May 19, 2016

It took me a while to make the switch from a former app to SendOwl but I haven't regretted it for a second. Sendowl offers me everything I need. Pdf-stamping, free orders, the possibility to combine automatic delivery of the digital goods and the fulfillment of our paper products and fabric by our warehouse partner and I like seeing reports of our digital sales.

Zonen 09
Belgium
About 6 years using the app
October 18, 2016

Great app, easy to use. Excellent and responsive customer service!

Caitlincady
Australia
Over 5 years using the app
Edited August 31, 2019

I've been with Send Owl for nearly 5 years. Their service is impeccable and their support is excellent. Send Owl never goes down. NEVER. That's a stellar record to own for the five years they have serviced me. You won't be sorry.

Pixies Rule
United States
Over 5 years using the app
February 28, 2023

Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!

Card Cavern Trading Cards, LLC
United States
Over 5 years using the app
SendOwl replied February 28, 2023

Thank you for taking the time to share your experience with SendOwl, we greatly appreciate your review. Of course, reach out to us in support if we can help with anything! ...