SendOwl , 162 reviews

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in delivering digital products and licenses. They find the ability to import numerous license keys and automate downloads beneficial. Features like product bundling, PDF stamping, and download limits are also valued. The app's seamless integration with Shopify, responsive customer support, reasonable pricing, and security features are highly praised. It's seen as a tool that significantly enhances business efficiency.

August 15, 2017

I was using a different Digital File Delivery App for around 12 months before switching to SendOwl.
The switch cost me around $5 more per month, but the additional features it gave me was incredible. It's a very versatile App, very reliable, and extremely professional. You can customize the file download page which is awesome, and the ability to assign License Keys is also a big plus for me.
Would definately recommend

The Preset Factory
United Kingdom
Over 4 years using the app
January 15, 2014

We've been using SendOwl to deliver activation numbers to downloaded software bought on our shopify store. We've sold over 100 since starting 2 months ago and delivery has been seamless and perfect. Every order from shopify has been fulfilled instantly by SendOwl. Great app! And when I had questions when originally installing, the SendOwl team was very responsive and helpful. Highly recommended.

Save the Cat! Store
United States
Over 4 years using the app
April 21, 2023

Works smoothly and allows us to bundle products together easily for specific variants on Shopify. I also love that:
- You can delivery in various formats, from redirect link to file upload to drip, to a service.
- through SendOwl we can send product updates to all our customers.
- when you process a refund on Shopify it automatically locks file access as well on SendOwl (but you can undo that if customer still needs access)
- able to set up a link to the downloads page from all the customer touch points, like thank you page, order page, and order confirmation email.

Frump Fighters
United States
About 4 years using the app
SendOwl replied April 23, 2023

Thank you so much for sharing your thoughts and experience with SendOwl, it means a lot to all of us. We are really glad to hear the integration is smooth and easy for your business needs. Thanks again!

June 19, 2018

Amazingly easy and reliable. We use it for selling digital downloads as well as limited-time access to video streaming.

Ftinstitute
United States
About 4 years using the app
April 25, 2016

The perfect solution and great support, what more can you ask for.

Beauty Dossier
Australia
Almost 4 years using the app
November 15, 2016

Great app and customer service was very helpful. Highly recommend this app!

Matthew Mayfield
United States
Almost 4 years using the app
November 20, 2018

Amazing app, simple clean and straight to the point! Very user friendly. I highly recommended it! Perfect fit with Shopify!

Boom Bap Labs
Canada
Over 3 years using the app
August 19, 2013

This app is by far the best for digital delivery. We switched from one of the other app options and our support requests for download link problems went down to zero on the first day and none since! Support has been amazing! Highly recommended.

Paper and Camera
United States
Over 3 years using the app
Edited February 8, 2022

Amazing App and Amazing Support. I Cannot fault either. I was a bit hesitant in the beginning as I moved away from another digital platform but soon found my hesitations unfounded. That was several years ago and we have not looked back.
We offer downloads and streaming of our products. Some of our bundle products have 30+ files contained within them and they are handled without any problem.
We are confident in the delivery systems and Send Owls focus on security, balanced with its functionality. Orders are accessed by customers around the world and we have never had any concerns voiced by our customers. I would say make the most of the free trial period, get to know what is offered before you jump in - it's there for that reason.
Reporting by SO is very useful too, it's easy to use, like much of this app. After years with Send Owl, they have proved reliable and consistent, we have no plans to move away. www.healthyaudiohypnosis.com

Healthy Audio Hypnosis
United Kingdom
Over 3 years using the app
March 20, 2013

I started with the free application from Shopify but it wasn't properly translated, it was too slow and it lacked the download link at the end of the purchase.

This one has all that! You need to pay but they deliver, thanks!

Alchimie du coeur
Canada
Over 3 years using the app