Reviews (90)

Overall rating
2.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 24% of ratings are 1 stars
June 30, 2015

I've been using SendOwl for over 2 years and I can't say enough good things about it! The setup was so easy and it works seamlessly with my Shopify store.

Anytime I've had a question, needed to upgrade etc., George and his team have been quick to respond and solve my issues. The SendOwl customer service is top notch, which is just as important to me as an app that does what I need it to do.

Fabulous!

Whimsy Clips
United States
About 2 years using the app
September 22, 2017

We use Send Owl to sell digital curriculum books, and it works like a champ! We used to get customer calls all the time before switching to Send Owl, and now we rarely hear a hoot! Set up was really easy and we have been hands off since.

4 H Mall
United States
Almost 2 years using the app
December 16, 2014

Great app and wonderful customer service! I've used them since I first opened my shop. I recommend them to everyone, especially if you have a digital product, service or membership that you offer.

Magazine Mama
United States
Almost 2 years using the app
June 17, 2021

I have used this app well over a year now. I never have issues at all. Their support articles are awesome. And when I DO have a question, both times I've reached out to their support email, they have gotten back to me quickly with the answer + article to help me out. Chelsea, Paul, and Andrew have all helped me. Fantastic! I highly recommend this if you're selling digital content.

lolodidit
United States
Almost 2 years using the app
SendOwl replied June 17, 2021

Always happy to help and glad to hear of your experience! Thanks for the recommendation. Cheers, SendOwl.

May 16, 2017

Sendowl app, service and support is just great. If you're working with digital delivery, need to handle licences, or want to subscribe buyers to different mailing lists based on the product they bought, it's just the perfect choice.
Everything they say on their web site has been verified, and works as stated, plus they are responsive.
Shortcomings : if you have many products to import, so far, it's not been very easy, only relying on the web UI, and I'd love something like Shopify's import/export features for catalog. I have over 500 products/bundles as I have bundles of 10 or more products sometimes.

Cpositif
France
Over 1 year using the app
February 26, 2014

We have been using this app for almost two years now and we can't say nothing bad about Send owl! The app features allot of cool tools like digital files, software, license codes, reporting analysis area and allot more.

At our website we sell digital downloads for Music Producers so it was very important for us to find an app that could delivery files automatically after purchase 100% of the time. And Send owl has done this for us.

Recently we ran our of cloud storage but we contacted Send Owl support and they transferred us to a higher plan!

So if you're selling digital files we will recommend you to use Send Owl. Great app, great service!

Modern Producers
United States
Over 1 year using the app
Edited July 3, 2016

Ease of delivery and functionality for the end customer is of the utmost value for us, and SendOwl provides that. SendOwld has most robust options and most streamlined delivery options for customers, and has been our sole digital delivery app for us for quite some time for delivery of .zip files to end customers. George, the owner, and his team have provided immediate support and answers throughout our years of using the app, and look forward to more!

Reach Records
United States
12 months using the app
March 8, 2016

We switched to SendOwl last June and we couldn't be happier. We have a large volume of customers and a range of over 100 download products. SendOwl has been bug-free, easy to learn and use, and delivers a functional and elegant client experience.

Niel Asher
United States
11 months using the app
June 6, 2013

We absolutely adore this App! More than 75% of our products are digital, and we've used it now for nearly 2 years. We've been so pleased with it's performance. We've had only a couple of issues, and once brought to the makers attention, were addressed lightning fast!!! Excellent customer service. We'll be users of this App for good!

Violette Field Threads
United States
11 months using the app
April 26, 2017

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Testing Hh
United States
8 months using the app