SendOwl

Update 1/26/23:

After 5+ years of using SendOwl and 240K+ orders processed. I finally made the switch to the "Downloadable Digital Assets" app. Let me add some credibility to the review: We run a very successful digital asset based business and have been featured in several Shopify ads, marketing materials, etc.

A year ago SendOwl was purchased and came out with new pricing, taxing each ...

We use this app to send software license keys + download link to our customers who purchase downloadable software. It's proven to be very efficient and helpful for what we need it to do. Our use is not necessarily the most common use and we're coming from a more robust solution on our old platform, but we were still impressed at its capabilities and were able to make it work for us. The support ...

Our business needs a reliability of the download engine. This is what you will get with SendOwl and support is superb.

Ive been using this app for a few weeks and I find it extremely good. Find it strange that one person wrote that the customer service was poor, of all the apps I've used, SendOwl's customer service was 1st class, I had a couple of minor teething problems due to mistakes I had made and Paul from SendOwl was back in touch literally within hours and was brilliant support. Absolutely highly recommend ...

Ease of delivery and functionality for the end customer is of the utmost value for us, and SendOwl provides that. SendOwld has most robust options and most streamlined delivery options for customers, and has been our sole digital delivery app for us for quite some time for delivery of .zip files to end customers. George, the owner, and his team have provided immediate support and answers ...

We use Send Owl to sell digital curriculum books, and it works like a champ! We used to get customer calls all the time before switching to Send Owl, and now we rarely hear a hoot! Set up was really easy and we have been hands off since.

I use this app to send clients links to private files and it is perfect. Easy to use, integrates nicely with Shopify. Once a product is setup, I don't have to think about it anymore, SendOwl does the rest. Highly recommend.

SendOwl (formerly Digital Delivery App) is the best way we found to sell your digital goods through Shopify. It not only is fully capable of doing whatever you need it to, their customer support is excellent. You can email them with a question and they will reply quickly with helpful information. Their API is really well made too and well-documented. We were able to import ~200 products and ~130 ...

Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end.

I've gotten feedback from customers and they've also felt it's worked easily for them.

But...today I fell absolutely in love with Digital Delivery ...

The app works well but support seems to be non-existent. I wrote SendOwl through their "contact us" section a few days ago and have never heard back. I have customers telling me (after I sent out an update to my digital download with an automatic update notice from SendOwl) that they're getting messages stating the "website isn't safe". Tried contacting SendOwl to see why my customers would get ...