SendOwl , 162 reviews

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in delivering digital products and licenses. They find the ability to import numerous license keys and automate downloads beneficial. Features like product bundling, PDF stamping, and download limits are also valued. The app's seamless integration with Shopify, responsive customer support, reasonable pricing, and security features are highly praised. It's seen as a tool that significantly enhances business efficiency.

August 10, 2018

As a fully Digital Store, SendOwl is literally the connection between me and my customers. The process is great, the support is wonderful, and the ability to add download links to the Thank You Page, Customer Area, and Email is perfect. Two enthusiastic thumbs up!

Proshowstore
United States
Over 2 years using the app
March 17, 2014

If you are looking for an incredible platform for delivery of your digital products your search stops here. This is by far the best on shopify especially if you have many digital products. Other apps force you to upload the files to their servers whereas sendowl lets you host the files on your own server. This will save you a lot of money since you would otherwise be forced to pay a premium for the storage space. Their customer service is the top notch. I reported a bug and they fixed it within a day!

Opera Depot
United States
Over 2 years using the app
July 19, 2016

We sell film downloads and SendOwl has cut our customer service down to next to nothing. Best app we've used for digital delivery by far. Customer support has been amazing. Paul replies really fast and is always helpful.

Thewholehealthlife
Australia
About 2 years using the app
June 30, 2015

I've been using SendOwl for over 2 years and I can't say enough good things about it! The setup was so easy and it works seamlessly with my Shopify store.

Anytime I've had a question, needed to upgrade etc., George and his team have been quick to respond and solve my issues. The SendOwl customer service is top notch, which is just as important to me as an app that does what I need it to do.

Fabulous!

Whimsy Clips
United States
About 2 years using the app
April 15, 2021

Send owl has some of the best customer service I have seen in a while. Very helpful and prompt. Thank you!

SoftwareCW
United States
About 2 years using the app
SendOwl replied April 15, 2021

Thanks for the kind words! Let us know if you need anything.

Cheers, SendOwl.

September 27, 2013

This app is awesome. Once you set it up you don't have to worry about it. The customer service is unlike any you can imagine nowadays. If you ask a question it is almost immediately answered by someone who knows what they are talking about. Simply outstanding!

suzannebowenfitness
United States
Almost 2 years using the app
January 18, 2016

Does exactly what it says on the tin and does it very well. Support is responsive and superb. We had a tiny niggle when we first set up and they had it fixed in 24 hours.

10bitfx
United Kingdom
Almost 2 years using the app
September 22, 2017

We use Send Owl to sell digital curriculum books, and it works like a champ! We used to get customer calls all the time before switching to Send Owl, and now we rarely hear a hoot! Set up was really easy and we have been hands off since.

4 H Mall
United States
Almost 2 years using the app
December 16, 2014

Great app and wonderful customer service! I've used them since I first opened my shop. I recommend them to everyone, especially if you have a digital product, service or membership that you offer.

Magazine Mama
United States
Almost 2 years using the app
March 18, 2014

Wonderful app! Easy set up and it just runs in the background and haven't had to worry or check up on it since it was set up. Delivers the content to customers fantastically. Its so refreshing to have an app that does what it says it does without frustrations, having to email support, or with time spent checking up on it to make sure its doing its job!

Mei Li Paperie
Hong Kong SAR
Almost 2 years using the app