Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (496)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and enhancing customer engagement through its user-friendly interface and seamless Shopify integration. They value the professional, customizable templates and advanced features available even to free users, such as cart abandonment and automated follow-up emails. Exceptional customer support, particularly from staff like Sarahy and Nallely, is frequently praised for its responsiveness and personalized service. The app also ensures emails avoid spam filters, significantly improving performance.

Edited July 11, 2017

I am working with the development team who are helping our company transition from older templates to the new up-graded ones and I am satisfied that we will have a solid working series of abandon cart emails shortly. Good response time. Thank you.

(a few hours later) blew my mind and I'm a tough client - well they over achieved and delivered. Thank you Mr Heyer and your team. We're back in business! Of course we have to get into each of the new templates to make teaks but that's fine and expected.

Good Job - Bill G

Cruiser Republic
United States
Almost 2 years using the app
January 22, 2020

thanks I found it quite useful to handle the emails and the optimization I liked so much ...........

Store Slide
United States
Almost 2 years using the app
February 8, 2017

One of the most important apps to have for customer cart follow-up, and it allows for 3 abandoned cart emails. I don't think Mailchimp has 3.

4salon
United States
Almost 2 years using the app
Edited August 5, 2022

I use this app and I will never switch on another one. There are 2 reasons:
The app is Perfect!
The customer support? - just WOW - I never had a better experience with other customer support.
Fast reply, friendly, patient, helpful... A fantastic organization! Thank you, Fernando!
___________________-UPDATE_________________
This is my 2nd time asking for help, and I got the same. Sarahy from customer support, bear with me for 3hours to build edit and finish all templates. They look fantastic. Thank you Sarahy. Thank you SENDVIO

Pcheery
United States
Almost 2 years using the app
Sendvio replied July 31, 2022

We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)

Edited April 13, 2021

Very pleased with the service from Nallely and the programming wizards. Proper phone calls so we didn't have to mess about playing email ping pong. I have great pop ups now. The other thing I love, is.. it is easy to edit the templates and stick your own text and colours in, really great.
Thanks Chilliaps!

Embal'VERT l'emballage alimentaire réutilisable
France
Over 1 year using the app
September 14, 2016

Fantastic App. Works exactly as it sould and is very easy to use and set up with helpful guidance every step of the way.

Rinkit Ltd
United Kingdom
Over 1 year using the app
June 3, 2014

Looks great so far, very easy interface!

Coco & Fonz
Canada
Over 1 year using the app
July 30, 2022

I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!

Painting by numbers shop
Slovakia
Over 1 year using the app
Sendvio replied July 30, 2022

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service!
We will be available to help with anything you may need!
Best regards,
Customer Success Team

June 24, 2014

Great app so far, customers are opening the emails and we are seeing conversions. Customer support is also very timely. Thank you for this great app!

Die Hard House
United States
Over 1 year using the app
July 15, 2014

I've been looking for a while for an app to recover the abandoned carts, it was frustrating for me because others were difficult and quite complicated .
You guys have the best app really easy and simple ,besides the great support .
I am really pleased to be rescuing my sales with your App!

Thank you so much!

Shaiana

Beach Babe Tea
United States
Over 1 year using the app