Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (496)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and enhancing customer engagement through its user-friendly interface and seamless Shopify integration. They value the professional, customizable templates and advanced features available even to free users, such as cart abandonment and automated follow-up emails. Exceptional customer support, particularly from staff like Sarahy and Nallely, is frequently praised for its responsiveness and personalized service. The app also ensures emails avoid spam filters, significantly improving performance.

October 22, 2018

No-Brainer!! I've been using this app now for a little while, and I HIGHLY recommend it!! It's so easy to use, very user-friendly (not like email providers at all!) I was inspired to write this review after I thought I needed customer service. They replied to my email on a SUNDAY- WHAT???!! AMAZING! They continue to add features that save time and money from having to buy and install other apps too. This is one of THEE most important apps you can get. Just do it!

BirdTricks
United States
Over 1 year using the app
July 13, 2021

The best app I have seen on Shopify deserves more than 5 stars. I spoke with Nallely from Abandonment Protector Customer service on a phone call she called me on time. She is Friendly, Professional, and very helpful. THANK YOU

Swan Canada
Canada
Over 1 year using the app
May 21, 2017

Great app! More than pays for itself. Don't leave these carts behind!

Pin Living Color
United States
Over 1 year using the app
May 22, 2015

Works great. Fernando (founder) is extremely helpful in getting things set up! Highly recommend!

Warmblood Tack Store
United States
Over 1 year using the app
April 1, 2021

Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!

Tonys Finest
United States
Over 1 year using the app
September 22, 2022

I use a lot of apps for my online store. This app has not only been helpful in my store, but the customer service is top notch. Sarahy popped up right when I was trying something new, ended up answering all my questions on the spot, and designing brand new pop ups from scratch in a very short amount of time. Very happy and would recommend!

Tradition Modern
United States
Over 1 year using the app
Sendvio replied September 22, 2022

I really appreciate the awesome review you have given us! I was honored when you expressed your appreciation for my service.
Please let me know if there's anything I can do for you, big or small, I am always here to help :)
All the best,
Sarahy S

September 23, 2022

Sarahy is one in a million support agent. She gave me priceless suggestions of how to set my abandoned e-mails/templates according to the latest standards in the industry. App itself is amazing and easy to use.Huge thanks again!

Amadeo R⚦ssi Perfume
Hong Kong SAR
Over 1 year using the app
Sendvio replied September 23, 2022

No words can express my appreciation and gratitude for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy S

Edited July 28, 2021

The customer service is responsive and really helpful. The service is very professional. Je recommande ce service.

Artfollowme Poster
France
Over 1 year using the app
October 19, 2015

This is great! I love it and for $8 per month its fantastic value! A must for any store owner.

Mala Kamala Mala Beads
Australia
Over 1 year using the app
Edited March 17, 2015

Installing the app now. So far good customer service and easy to use interface.

Cool Shit
United Kingdom
Over 1 year using the app