Reviews (490)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and improving email deliverability, ensuring marketing messages effectively reach customers. They appreciate its user-friendly setup, professional templates, and advanced features, available even in the free version. The automation tools, especially for cart abandonment recovery, are praised for enhancing sales. It integrates seamlessly with Shopify, offering an intuitive interface that is easy to navigate. Customer support, particularly from team members like Sarahy and Nallely, is highlighted for its responsiveness and proactive assistance, contributing to high customer satisfaction and a positive user experience.

March 3, 2023

I have tried a few others email marketing apps out there and this is one of the best.
The user experience is straightforward to understand which makes it a very enjoyable app to use.
Besides the support is very helpful and efficient when replying to messages.
I definitely recommend Sendvio!

Kawai Jewellery
Australia
About 2 months using the app
Sendvio replied March 3, 2023

We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)

Edited February 15, 2015

I am very happy with the results that I'm getting. During our free trial, we recovered 8.5% of abandoned carts. I was using the abandon cart automatic email system in my Shopify store, but people rarely responded to just one contact. With Abandonment Protector, I was able to edit 3 separate emails that I scheduled at specific intervals that get sent out automatically. I think this, coupled with the fact that the emails show the customer a great pic of what's in their cart makes it so successful. Thank you so much for an easy-to-install, easy to use, effective app. Love it. Highly recommend!

HandBand Pro LLC
United States
About 2 months using the app
October 11, 2019

This is a great app and their support is excellent. I use it for all my stores. I highly recommend using this app.

Prime Active
United States
About 2 months using the app
June 6, 2017

Every one should have this app.

Areclipse
Morocco
About 2 months using the app
November 23, 2014

Easy to install but could use a few more details listed before the download. I took a leap of faith, and so far, so good.

Yooper Chook
United States
About 3 years using the app
Edited February 21, 2021

fo far love it. They are so fast to answer emails. Really like the app what we can create with it. Thank you Nallely O. for your help. Recommend it.

Home inn Art
France
About 2 months using the app
September 9, 2022

I was assisted by Sarahy, before I even requested help and it was on time and absolutely efficient. Thank you!

CookSum
United States
About 2 months using the app
Sendvio replied September 9, 2022

Thank you so much for your awesome comments :D
It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much!
Best regards,
Sarahy

October 21, 2015

This is an excellent app. It does what it says and more. A must have for any shop doing re-marketing email campaigns. It also installs easily. If you have any questions, Fernando is always there to help with his awesome customer service. Highly recommend this!

Welfmshop
United States
About 2 months using the app
January 26, 2023

Great support, really helped me. Nallely was very professional and provided quick and prompt support.

Reliefsnests
United States
About 2 months using the app
Sendvio replied January 26, 2023

Thank you so much for your awesome comments!
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
At your service,
Nallely

January 2, 2018

If you are looking for great support and a great app to promote your shopify business, this is it. The guys at Chilliapps are excellent for customer support and the Abandonment Protector Plus is super efficient, easy to use and cost-effective. This app will change the game for you.

Shaddaistores
United States
About 1 month using the app