Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

April 7, 2023

Support was really great and easy to work with. Enjoyed it a lot. I had Sarahy as my support agent and she was very friendly and helpful

Deplea
United States
About 2 months using the app
Sendvio replied April 8, 2023

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Sarahy (Customer Success Team)

March 22, 2015

Super user friendly and easy to navigate. Can't wait to see how this helps my sales!

LELAS
United States
About 2 months using the app
June 24, 2021

I am so pleased with their customer service. My issue was fixed within an hour. And overall the app is great!

Shopedian
India
About 2 months using the app
July 13, 2018

By far the nost reliable abandonement app, IMO. I highly recommend this app for abandonement management!

The Hodge Podge Shop
United States
About 2 months using the app
October 17, 2023

Really superb application for cart abandonment and personalized emailing. Very easy to use. Thanks.

Dolamex
Spain
About 2 months using the app
Sendvio replied October 18, 2023

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

March 3, 2023

I have tried a few others email marketing apps out there and this is one of the best.
The user experience is straightforward to understand which makes it a very enjoyable app to use.
Besides the support is very helpful and efficient when replying to messages.
I definitely recommend Sendvio!

Kawai Jewellery
Australia
About 2 months using the app
Sendvio replied March 3, 2023

We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)

November 15, 2023

Only app which worked for me, extremly easy to setup and actual emails do not get into spam. Had really lovely support rep Nallely, she helped me setup everything properly and explain some things, very knowledgeable, communicative, responds fast... 5/5 support!

Highly recommend this app and that rep support is top notch.

UK Nervila
United States
About 2 months using the app
Sendvio replied November 17, 2023

Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
- Nallely (Customer Success Team)

Edited February 15, 2015

I am very happy with the results that I'm getting. During our free trial, we recovered 8.5% of abandoned carts. I was using the abandon cart automatic email system in my Shopify store, but people rarely responded to just one contact. With Abandonment Protector, I was able to edit 3 separate emails that I scheduled at specific intervals that get sent out automatically. I think this, coupled with the fact that the emails show the customer a great pic of what's in their cart makes it so successful. Thank you so much for an easy-to-install, easy to use, effective app. Love it. Highly recommend!

HandBand Pro LLC
United States
About 2 months using the app
October 11, 2019

This is a great app and their support is excellent. I use it for all my stores. I highly recommend using this app.

Prime Active
United States
About 2 months using the app
June 6, 2017

Every one should have this app.

Areclipse
Morocco
About 2 months using the app