Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

November 23, 2014

Easy to install but could use a few more details listed before the download. I took a leap of faith, and so far, so good.

Yooper Chook
United States
About 3 years using the app
Edited February 21, 2021

fo far love it. They are so fast to answer emails. Really like the app what we can create with it. Thank you Nallely O. for your help. Recommend it.

Home inn Art
France
About 2 months using the app
September 9, 2022

I was assisted by Sarahy, before I even requested help and it was on time and absolutely efficient. Thank you!

CookSum
United States
About 2 months using the app
Sendvio replied September 9, 2022

Thank you so much for your awesome comments :D
It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much!
Best regards,
Sarahy

October 21, 2015

This is an excellent app. It does what it says and more. A must have for any shop doing re-marketing email campaigns. It also installs easily. If you have any questions, Fernando is always there to help with his awesome customer service. Highly recommend this!

Welfmshop
United States
About 2 months using the app
January 26, 2023

Great support, really helped me. Nallely was very professional and provided quick and prompt support.

Reliefsnests
United States
About 2 months using the app
Sendvio replied January 26, 2023

Thank you so much for your awesome comments!
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
At your service,
Nallely

January 2, 2018

If you are looking for great support and a great app to promote your shopify business, this is it. The guys at Chilliapps are excellent for customer support and the Abandonment Protector Plus is super efficient, easy to use and cost-effective. This app will change the game for you.

Shaddaistores
United States
About 1 month using the app
Edited February 2, 2016

This really is a great app. I'm on the Shopify Pro plan that comes with one cart abandonment email but if you don't know by now, the Shopify email templates are incredibly poor and you cannot adjust the timing, view analytics or any such thing with them.

Abandonment Protector is great. I have it set up to send out an email after ten minutes of cart abandonment offering my services, then 3 days later asking if we did anything wrong, then 2 days later with a little coupon code to try and persuade them.

One thing I would like to see more of is the ability to customise the background colours of the email and other components to make it match my other emails.

I hope this will be added in the future but either way it's still worthwhile having. (Edit: Fernando, the cofounder of LinkerFriend Inc just told me that they will be adding this feature later this month)

You are definitely losing sales by not having this app.

Paleo Papeo
Spain
About 1 month using the app
February 29, 2016

This app was referred to me by a business partner. The default template is not that pretty, but with a little effort you can get it looking nice. I used all three response options with a slight variation to each. I'm glad I took the time to set this app up.

Sealife
United States
Over 2 years using the app
Edited September 5, 2016

It seems to function, but the ads which are displayed correctly in the browser are not when sent to customers. The coding seem to get messed up somehow.

Update: After being contacted by the Developers(Excellent Customer Service) They helped me migrate to the new templet editor and my problems have been corrected! Thanks Guys!

Barley Bones
United States
Over 2 years using the app
March 30, 2023

very good customer service ( sarahy)

Esencia-home
Belgium
About 1 month using the app
Sendvio replied March 31, 2023

Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :)
Sarahy (Customer Success Team)