Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

July 9, 2019

Thanks for the great support! While my site is being prepared, I turned off the plug-in temporarily and asked to turn it off with saving settings, and without removing the payment, and the guys went to meet me! Thank you In the near future I plan to establish how the site will be ready for full operation.

lookfavor
Belarus
About 1 month using the app
November 1, 2014

Very cool app. Much more sophisticated than the standard boxed version of Shopify's. We're still getting used to it because there are so many features, but really like it so far. I would definitely recommend this to anyone who is serious about reducing their cart abandonment rate. Very cool again.

Riffraff
United States
About 1 month using the app
June 2, 2014

I have had the product 6 hour and got 2 orders back. After 10 years in eCommerce this is the best money I have spent. Simple to set up for new eCommerce sites effective very products.
Thanks for you help.

Tease and Spray
United States
29 days using the app
November 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Swiftmay
United States
28 days using the app
Sendvio replied November 24, 2022

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need!
At your service,
Customer Success Team

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Arsayo paris
France
28 days using the app
October 20, 2023

Nallely was super helpful and patient with helping me

Montessori Dream
United States
27 days using the app
Sendvio replied October 21, 2023

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
Nallely (Customer Success Team)

September 5, 2022

Really good app and customer support!Solved all my problems at once! And the visualization is also very well.

VIVAIA JAPAN
Japan
Over 1 year using the app
Sendvio replied September 8, 2022

Thank you very much for your good comments!
If there is anything else that I can do for you, big or small, please let us know. We are always here to help.

April 8, 2015

My site has only been live for a week or so, but already I have this app installed because I see the potential. Then yesterday I had an abandoned cart , which this app bought to my notice :)

Early days yet, so will see how it performs once my site gets more out there.

But so far very happy with installation ease and I even got email from dev with some advice :)

A small investment for potentially recovering lots more.

Cheers
Phil
www.maisysonlinestore.com.au

Maisy's Online Store
Australia
26 days using the app
May 18, 2022

INCROYABLE, le support est juste parfait, ils ont reussis a trouver le petit truc qui fesait que mes clients n'achetaient pas, et a changer ca, Merci !

NovaBeautySkin
Switzerland
26 days using the app
October 11, 2014

Very nice app, does exactly what it says. Very easy to set up and start recovering your carts. You can also import html code of your own template design that you use in other email marketing channels so that it fits your branding. Also, even though the price is very convenient compared to other cart abandonment services I found it not lacking any features compared to others. Fernando is also very quick to reply and help you with issues you might have. Highly recommended!

Apijel
Türkiye
25 days using the app