Reviews (490)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and improving email deliverability, ensuring marketing messages effectively reach customers. They appreciate its user-friendly setup, professional templates, and advanced features, available even in the free version. The automation tools, especially for cart abandonment recovery, are praised for enhancing sales. It integrates seamlessly with Shopify, offering an intuitive interface that is easy to navigate. Customer support, particularly from team members like Sarahy and Nallely, is highlighted for its responsiveness and proactive assistance, contributing to high customer satisfaction and a positive user experience.

April 8, 2015

My site has only been live for a week or so, but already I have this app installed because I see the potential. Then yesterday I had an abandoned cart , which this app bought to my notice :)

Early days yet, so will see how it performs once my site gets more out there.

But so far very happy with installation ease and I even got email from dev with some advice :)

A small investment for potentially recovering lots more.

Cheers
Phil
www.maisysonlinestore.com.au

Maisy's Online Store
Australia
26 days using the app
May 18, 2022

INCROYABLE, le support est juste parfait, ils ont reussis a trouver le petit truc qui fesait que mes clients n'achetaient pas, et a changer ca, Merci !

NovaBeautySkin
Switzerland
26 days using the app
October 11, 2014

Very nice app, does exactly what it says. Very easy to set up and start recovering your carts. You can also import html code of your own template design that you use in other email marketing channels so that it fits your branding. Also, even though the price is very convenient compared to other cart abandonment services I found it not lacking any features compared to others. Fernando is also very quick to reply and help you with issues you might have. Highly recommended!

Apijel
Türkiye
25 days using the app
March 1, 2019

This.
is.
f***ing.
amazing!

Easy to use, easy to install unlike other apps where you have to place code manually. If you want automation for abandon carts, this is absolutely required!

Pedals N Paws
South Africa
25 days using the app
Edited November 6, 2017

Worked fine, converted a few losses into customers

Spartan Wares
United States
24 days using the app
April 20, 2015

Beautiful simplistic interface! No Sha-La-La !
Love how I can edit my stuff . Awesome App!
Value for money - CHECK!

Zebidah.com
United States
24 days using the app
January 23, 2015

It is a great app. It does what it states. We also liked the add on contact widget. We evaluated a couple options before choosing this one and happy about it.

Pink Hippo Store
India
24 days using the app
July 22, 2017

This company right now wants to charge me over 200 a month to use the service. So in 30 more days it will be over 400 a month as we grow our base.

I tried to contact them and get help but nothing. Lack of support and that kinda monthly bill is taking advantage of a sellers growth. I can lease a brand new BMW for 300 a month!

Done not going to use the app anymore.

Angrykittyonline
United States
Almost 2 years using the app
Sendvio replied March 13, 2019

This is a documented case where the merchant was trying to send email sequences of more than 3 templates to more than 100,000 abandoned carts. We do not offer discounts in exchange for good reviews.

August 25, 2016

Not too expensive, but it will be useful if you have consistent traffic. Don't really need it at the beginning when getting things started, but necessary if you have a lot of traffic and get a good few abandoned carts!

Strong Tees
United States
23 days using the app
Edited January 13, 2021

I paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....

Embroidery By TM
Czechia
Almost 2 years using the app
Sendvio replied December 15, 2022

We monitor performance to cancel accounts that do not comply with the General Data Protection Regulations and anti-spam laws. That means your email reputation is not affected by other customers and, this way, all customers are protected.