Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and customer engagement through integrated email and SMS marketing tools. It features a user-friendly interface, efficient setup, and effective tools like abandoned cart recovery. The centralized dashboard enhances workflow, while reliable performance and responsive customer support add value. Its affordability and seamless Shopify integration make managing marketing campaigns simpler.

June 23, 2021

This app is very very powerful if you know how to use it. I have recovered soo many orders with it. For any questions or problems, the support is very fast. I recommend it!

IO SONO L'ASSOLUTO
Italy
About 1 month using the app
October 29, 2017

Everything works great! Usability and Support are outstanding.

Jesus Charms
Austria
About 1 month using the app
July 9, 2019

Thanks for the great support! While my site is being prepared, I turned off the plug-in temporarily and asked to turn it off with saving settings, and without removing the payment, and the guys went to meet me! Thank you In the near future I plan to establish how the site will be ready for full operation.

lookfavor
Belarus
About 1 month using the app
November 1, 2014

Very cool app. Much more sophisticated than the standard boxed version of Shopify's. We're still getting used to it because there are so many features, but really like it so far. I would definitely recommend this to anyone who is serious about reducing their cart abandonment rate. Very cool again.

Riffraff
United States
About 1 month using the app
May 14, 2017

It's alright, the templates look good and it's fairly easy to set up. I think most of the mail goes to spam though, and getting a lot of completely blocked messages too. But I suppose it's still worth the $8 per month. Don't have much to compare it to.

Gadget Arsenal
Norway
About 1 month using the app
April 24, 2024

This app is too difficult to set up if you are busy person. I had called for support and they called me back but the assistant was explaining how the program works in a rush because she only had 15 minutes assign to me.
The email system needs some settings if you want it branded which she did not took her time to tell me how to set it instead she told instructions are posted. The preset templates ...

Kafetos
United States
26 days using the app
Sendvio replied April 25, 2024

We cannot cancel scheduled support calls for other users to extend the duration of calls with you. You were kindly informed that we had another user waiting for a call and ...

April 19, 2017

So far so good - seems to be better than the other apps we used to do the same job.

Old English Company
United Kingdom
29 days using the app
April 4, 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Blooms of Hawaii
United States
27 days using the app
Sendvio replied April 8, 2024

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)

November 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Swiftmay
United States
28 days using the app
Sendvio replied November 24, 2022

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need!
At your ...

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Arsayo paris
France
28 days using the app