Reviews (490)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and improving email deliverability, ensuring marketing messages effectively reach customers. They appreciate its user-friendly setup, professional templates, and advanced features, available even in the free version. The automation tools, especially for cart abandonment recovery, are praised for enhancing sales. It integrates seamlessly with Shopify, offering an intuitive interface that is easy to navigate. Customer support, particularly from team members like Sarahy and Nallely, is highlighted for its responsiveness and proactive assistance, contributing to high customer satisfaction and a positive user experience.

July 1, 2021

Nallely O provided me with great customer support! She provided me with screenshots, responded fast... great expirence!

TrulyShredded
United Kingdom
23 days using the app
July 8, 2016

Saving me from having to manually send hundreds of emails to potential future customers, works well!

Crankset First
United Kingdom
23 days using the app
May 11, 2015

Great app! A must have for any online store! Customers have had great success with the return to Cart option!

Bucking Horse Rustics
United States
22 days using the app
August 5, 2017

I already love this app. I gave it 4 stars because I've only been using it for a few days. I'll review again in another two weeks. User friendly, intuitive, gorgeous email templates. I'm in hog heaven. A newbie's dream come true for ease of use. The developers did a phenomenal job here. I have been recommending this to everyone!

Worldwide Fine Products
United States
Over 1 year using the app
March 5, 2021

Best customer service + Response super fast!! Simple and easy to use. Thanks a lot. I am looking forward to the new features in the near future.

PEDALSTADT
Australia
22 days using the app
February 27, 2023

I would recommend using sendvio with others. Ready-made templates are already listed, you just have to click and select the template.

Household Gadgets
United States
Over 1 year using the app
Sendvio replied February 27, 2023

Thanks for sharing your comments. Please let us know if you need help during the setup process. We are also available to help you edit your templates for free :)

March 29, 2023

So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.

River & Stone Tea
United States
21 days using the app
Sendvio replied March 29, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need!
- Customer Success Team

November 4, 2014

So far so good. If you have any questions (which I did), they do a great job of getting back to you in a timely manner. I'm just getting started but this is a good app to include in your arsenal to bring back cart abandons.

CuddleRoo
United States
Over 1 year using the app
March 8, 2018

5 stars times infinity great response to the point speed on time great thank u

Thewinninggems
Canada
20 days using the app
February 23, 2015

Very convenient, saves me a lot of time and is easy to use. I would recommend it to anybody looking to increase their sales.

Hornet Watersports
United States
20 days using the app