Reviews (490)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and improving email deliverability, ensuring marketing messages effectively reach customers. They appreciate its user-friendly setup, professional templates, and advanced features, available even in the free version. The automation tools, especially for cart abandonment recovery, are praised for enhancing sales. It integrates seamlessly with Shopify, offering an intuitive interface that is easy to navigate. Customer support, particularly from team members like Sarahy and Nallely, is highlighted for its responsiveness and proactive assistance, contributing to high customer satisfaction and a positive user experience.

June 23, 2021

This app is very very powerful if you know how to use it. I have recovered soo many orders with it. For any questions or problems, the support is very fast. I recommend it!

IO SONO L'ASSOLUTO
Italy
About 1 month using the app
September 15, 2021

Great customer service! Nallely was very efficient in her replies to answer my queries and even made suggestion for improvement. Very rare these days. Thank you again!

Shave Sponge
United Kingdom
About 2 years using the app
August 14, 2014

Amazing App! Does all of the work for you, just click, add some info, and BAM you're done and it's working tirelessly 24/7 for you! So worth the minimal monthly fee!

Shibue Couture
Canada
About 1 month using the app
October 29, 2017

Everything works great! Usability and Support are outstanding.

Jesus Charms
Austria
About 1 month using the app
July 9, 2019

Thanks for the great support! While my site is being prepared, I turned off the plug-in temporarily and asked to turn it off with saving settings, and without removing the payment, and the guys went to meet me! Thank you In the near future I plan to establish how the site will be ready for full operation.

lookfavor
Belarus
About 1 month using the app
November 1, 2014

Very cool app. Much more sophisticated than the standard boxed version of Shopify's. We're still getting used to it because there are so many features, but really like it so far. I would definitely recommend this to anyone who is serious about reducing their cart abandonment rate. Very cool again.

Riffraff
United States
About 1 month using the app
June 2, 2014

I have had the product 6 hour and got 2 orders back. After 10 years in eCommerce this is the best money I have spent. Simple to set up for new eCommerce sites effective very products.
Thanks for you help.

Tease and Spray
United States
29 days using the app
November 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Swiftmay
United States
28 days using the app
Sendvio replied November 24, 2022

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need!
At your service,
Customer Success Team

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Arsayo paris
France
28 days using the app
September 5, 2022

Really good app and customer support!Solved all my problems at once! And the visualization is also very well.

VIVAIA JAPAN
Japan
Over 1 year using the app
Sendvio replied September 8, 2022

Thank you very much for your good comments!
If there is anything else that I can do for you, big or small, please let us know. We are always here to help.