Reviews (570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

December 16, 2021

This is an absolutely amazing app. I've used it for a couple of days and it really shows every move a customer makes on your website. It was also very easy to set up.

Electi Charms
Canada
Over 1 year using the app
January 2, 2022

Tryed for a while, this is a usefull app to track the user movements into my store. Very helpfull. Thank you very much

Mella Bear
Italy
Over 1 year using the app
Edited June 28, 2022

Ive give the app a couple of weeks and YES ive found it useful. In fact its actually quite cathartic watching other peoples movements - a real boost to see that what you did had an affect. Keep up the GREAT WORK as the APP IS AMAZING - btw a boost to my free views would be a boost, (not now but in future (know what i mean)) .... UPDATE AFTER 6 MONTHS........ STILL ABSOLUTELY BLOODY EXCEPTIONAL...... IF YOU ARE GETTING TOWARD YOUR PAGEVIEW LIMIT YOU CAN JUST DELETE THE VIDS STORED TO LOWER THE NUMBER OF PAGEVIEWS LEFT IN USE FOR YOU........AND THE SUPPORT (CHEFS KISS) MWAH...... PERFECT.......ESPECIAL THANKS TO TOM ON SUPPORT ... YOU SIR ARE A FREAKING LEGEND

Wholesale Linkup
United Kingdom
Over 1 year using the app
October 7, 2022

Wonderful support very helpful the app is also great! My overall experience has been an a+ I have no complaints

Star In My Heart
United States
About 1 year using the app
Propel Commerce replied October 7, 2022

Hello friends at Star In My Heart,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 11, 2022

everything was great - easy , fast and very great support. Hope to work with propel replays in future a lot

Galaxieregister.de
Germany
About 1 year using the app
Propel Commerce replied November 11, 2022

Hello friends at Galaxieregister.de,

Thank you very much for the review, Marc! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 20, 2022

I gotta say that this app is a life saver! I have found so many things that i could improve with this app that i lost count aleady. If you want to find whats wrong with your site this app is helping you to find it!

Scurtech
Finland
About 1 year using the app
Propel Commerce replied February 21, 2022

Hello friends at Scrutech,

This is music to our ears, thank you so much!
If you need any help or assistance, our chat is always open :)

Cheers!
Robert @ Propel Commerce

April 20, 2022

great application and a very helpful custome care, they amswered my questions and resolve all my problems quickly!
highly recommended

Camouflaging
Jordan
About 1 year using the app
Propel Commerce replied April 20, 2022

Hello friends at Camouflaging,

We're happy you're having a great experience with us! Feel free to reach out to us anytime! More power to your business, Mohammad! ✨🙏🏼

- Carmi @ Propel Commerce

June 20, 2022

I'm new to the app but so far very pleased. Hoping to gain valuable insight on user experience. The customer service is excellent. Prompt attention to questions. No complaints so far!

Signastyle
United States
About 1 year using the app
Propel Commerce replied June 20, 2022

Hello friends at Signastyle,

Thanks for the review, Kelly! We hope you make use of the app's full potential to improve your sales. We're always here if you need help. More power to your business! 🚀

- Leo @ Propel Commerce

February 22, 2022

Very helpful app to see your customer's journey and hang-ups in your store. They even offer a free plan for stores that have not gained a lot of traffic.

TFC&H Co.
United States
About 1 year using the app
Propel Commerce replied February 22, 2022

Hello friends at TFC&H Co,

Yes, we aim to support more small businesses like yours! Thank you very much for the review! Much appreciated. More power to your business!

- Leo @ Propel Commerce

November 28, 2022

The application is good and does its job well and I'm also satisfied with the support,Very Good!!!!!

LumiWatches™
Italy
About 1 year using the app
Propel Commerce replied November 28, 2022

Hello friends at LumiWatches™,

Thank you very much for the review, Luca! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce