Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

December 26, 2023

Très facile d'utilisation.
Montre bien les comportements des prospects, je recommande !

Lounnara
France
23 days using the app
Propel Commerce replied December 27, 2023

Bonjour les amis de Lounnara,

Merci beaucoup pour votre avis, Jonathan ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de pouvoir pour votre entreprise ! 🚀

-Léo @ Propel Commerce

October 5, 2022

App looks like it will be a great help in solving some issues with the store not converting, great to see how our customers navigate the site

Plantabox
United Kingdom
Over 1 year using the app
Propel Commerce replied October 5, 2022

Hello friends at Plantabox,

We're glad to hear our app is helping your business! Thanks for the review, Paul! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 16, 2022

Just installed the app! Looks great but we will see how helpful it is :) stay tuned! The setup process is by far the easiest from any app out there

Spartan Watches
United States
Over 1 year using the app
Propel Commerce replied August 16, 2022

Hello friends at Spartan Watches,

Thanks for the AWESOME review, Marko! We really appreciate you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 4, 2021

It is nice to know what people are doing on the site and where I can improve. Before, I had no idea where my trouble spots were for some of my products. I love this app! If you can't seem to find out where someone drops off, then this is the app for you.

Designs By Blyss
United States
Over 1 year using the app
August 16, 2023

Very simple to use app, we've had 0 issues so far and are ready to roll session recording out on multiple sites.

NVO Sport
Canada
Over 1 year using the app
Propel Commerce replied August 18, 2023

Hello friends at NVO Sport,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 18, 2022

Cheaper than other apps, clean interface. Seems pretty good so far. Only thing I would love to see is charged per sessions not per page clicked by user :)

BEARD PRODUCTS MADE IN NZ
New Zealand
Over 1 year using the app
Propel Commerce replied November 18, 2022

Hello friends at BEARD PRODUCTS MADE IN NZ,

We're glad to hear our app is helping your business! Thanks for the review, Lejon! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Edited January 14, 2022

Seems very promising so far. I haven't tested the paid plans yet but the free one is already excellent with so many free recorded sessions

The Wolf Within
Belgium
Over 1 year using the app
January 10, 2022

Helps out a lot! Really interesting to see shoppers behaviour on our site. Stable software as well!

TIMACE of Sweden
Sweden
Over 1 year using the app
December 16, 2021

This is an absolutely amazing app. I've used it for a couple of days and it really shows every move a customer makes on your website. It was also very easy to set up.

Electi Charms
Canada
Over 1 year using the app
January 2, 2022

Tryed for a while, this is a usefull app to track the user movements into my store. Very helpfull. Thank you very much

Mella Bear
Italy
Over 1 year using the app