Reviews (231)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, real-time order syncing, and inventory management. They commend the responsive and knowledgeable customer service, and the custom solutions for integration issues. Merchants have noticed a decrease in fulfillment costs and an increase in accuracy. The app's inventory analytics aid in supply forecasting. The onboarding process is user-friendly, with a dedicated support team. Additional features include digital bundle creation and fast tracking upload speed.

January 5, 2023

Our work together with ShipBob Ireland has been amazing so far. The app is really intuitive and easy to use. They are always there to support us with all kinds of problems that occur and resolve them very quickly. The integration with Shopify is excellent. We would definitely recommend their service.

InaEssentials.IE
United Kingdom
10 months using the app
Edited September 7, 2021

I use ShipBob fulfillment in two stores. The system is intuitive and updated. No hidden fees. And they always introducing new centers.

Curves Grow
United States
10 months using the app
June 9, 2021

Great company with great people! We have had a really positive experience so far and can confidently recommend ShipBob.

Mezcla | Plant Protein Bars
United States
9 months using the app
December 25, 2022

ShipBob is lightyears ahead in terms of accuracy, reliability, and responsiveness compared to our previous 3PL. We used to have a fulfillment center that made constant errors on shipments, rarely responded to our queries, and lost many of our packages. ShipBob is almost the complete opposite. Their team is very responsive to requests and transparent with upfront pricing, and overall very accurate with shipments. Would highly recommend.

RIFRUF
United States
9 months using the app
March 29, 2021

Very easy to install and integrate my inventory.
Orders are fulfilled very quickly and my clients get their tracking number once the order is processed.

Juvenia Dogs USA
United States
9 months using the app
ShipBob replied March 29, 2021

Easy is the magic word for us! Glad you've had a nice experience and keep up making awesome products! - Kevin at ShipBob

December 12, 2022

We've had a very easy time syncing orders and inventory with the ShipBob <> Shopify connector. The customer success and support team are knowledgeable and have quickly remedied any product issues.

Shop The Scenes
United States
8 months using the app
February 10, 2022

I have used ShipBob integrated with Shopify in 2 different companies with great success. Highly recommended!

Henson Shaving
Canada
8 months using the app
December 17, 2022

Great service, the support is responsive and the shipping time is great. Tracking works well and their platform is easy to use.

Wrapango
United States
8 months using the app
March 12, 2021

Great design and intuitive interface. App installed easily and account setup was very quick. Rates look good as well.

Resurrection in Faith
United States
8 months using the app
ShipBob replied March 12, 2021

Thanks for the feedback! Feel free to contact our support team if you have any questions :)

June 8, 2021

Love shipbob! Best 3pl out there no doubt, very organized, user friendly and great support. I definitely recommend.

ShopMusicBox.com
United States
8 months using the app