Reviews (155)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.

February 2, 2017

Phenomenal! Allowed us to manage and fulfill all of the orders for our KickStarter campaign with ease!

Nift2
United States
Over 1 year using the app
June 28, 2016

ShipHero team is very responsive and helpful with setting up the product. The live inventory sync between the warehouse and our Shopify sites is awesome! It nearly eliminates our out of stock orders. Also, being able to see the status of each order in real time is great. Highly recommend.

Turnstyle Brands
United States
Over 1 year using the app
September 19, 2019

An excellent tool for our up & coming e-commerce company. Makes for painless inventory management & order fulfillment. Not to mention how accessible & helpful our specialist Matt has been throughout the whole process. Thanks ShipHero!

Cuero.com, LLC
United States
Over 1 year using the app
March 3, 2016

If you're looking for a solution that accurately keeps your inventory, allows fast order processing, makes shipping a seamless process you're looking at the right partner. At www.ThreeBirdNest.com we are a growing online boutique and sell women's fashion apparel and accessories. We were utilizing several different solutions which created many points for errors and lag times on order processing.

Since we have moved over to Ship Hero we ship orders same day, have accurate inventory counts, every item has a location and it's an EASY to use system.

The team is amazing to work with, great support especially in the on boarding process which for us was a lot since we were moving over several different programs into one.

There is way less manual work involved in order processing and we have one place to check for shipments, inventory, processing and orders. Couldn't be happier to give them 5 stars. It really has been a business MUST have for us!

Three Bird Nest
United States
Over 1 year using the app
August 29, 2014

WOW! This app saved the day! Works great, and the customer service is 5 star and so refreshing.

Lenny & Eva
United States
Over 1 year using the app
Edited March 13, 2019

The only true all in one shipping solution available on the market. Really great to prevent any mistakes in shipping. Perfect to optimize picking and cuts down on shipping time.

Bearbottom Clothing
United States
Over 1 year using the app
ShipHero replied March 14, 2019

Robert - your products are awesome (we have a few fans who love your shorts right here on our team) and we're big fans of Bear Bottom (plus it's a fantastic name). Happy to be there to help you grow, looking forward to helping you ship awesome to more customers :)

August 6, 2019

ShipHero solved a huge fulfillment problem we were having and has allowed us to efficiently track product lot codes by shipment. Matt was extremely helpful during onboarding and open to unorthodox solutions/ideas to solve the problem we encountered with other software. We previously tried 4-5 other cloud inventory management/fulfillment "solutions" that did not solve anything for us - including ShipStation and Trade Gecko. ShipHero is our inventory and shipping hero :)

Eternal Water
United States
About 1 year using the app
ShipHero replied August 6, 2019

You're making us blush. Thank you for allowing us to get creative on optimizing your setup, I'll be sure to send the kudos to Matt :)

Edited November 2, 2016

Great inventory management app that has a seamless mobile platform. My company has used a lot of the competitors but ShipHero is definitely is one step above the rest. Would highly recommend to those that are looking to simplify their daily warehouse processes and vastly improve their efficiency.

The staff are also super helpful!

Peace Collective
Canada
About 1 year using the app
December 6, 2021

ShipHero has drastically improved our warehouse speed and efficiency, and the ShipHero team is a pleasure to work with!

Filly Flair
United States
About 1 year using the app
ShipHero replied December 9, 2021

Hello Filly Flair!
Thank you so much for leaving us an awesome review! We're so glad that you and your team are already seeing the benefits of ShipHero software. Thanks!

March 25, 2022

Best software out there. If you get to work with Mike Azimi for your onboarding then gear up for the best experience of your life.

Kong Beer Bong Wholesale
United States
About 1 year using the app
ShipHero replied March 31, 2022

Hello! Thank you so much for your amazing review! We're so grateful that the software is living up to your expectations. And we agree Mike is awesome! Thanks for taking the time to let us know we're doing well.