Reviews (155)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.

August 18, 2021

Great app and service works fluent. after trying multiple tools I am happy I got to this one. worth the pay

99Jersey
United States
About 1 year using the app
ShipHero replied August 19, 2021

Hi there! Thank you so much for letting us know that ShipHero is working for you. We're glad you're finding value in the services and support we offer.

April 6, 2016

This is by far the best inventory control system out there, Id be more than happy to be a reference for this app!

Stargaze Jewelry 2
United States
About 1 year using the app
July 14, 2019

We've been using Ship Hero for about a year now and are thrilled. The biggest thing when comparing it to other solutions is that it's intuitive and streamlined. As a team of millennials we've found many of the other solutions out there were simply too clunky, time consuming and outdated.. we LOVE using ship hero and are excited to continue to grow with them.

Their support has been some of the best we've experienced in our 3 year history -always pleasant, knowledgable and willing to dig into any issues that arise. Although there have been a number of integration hiccups, as soon as they've been identified support is on it and doesn't stop until it's resolved. Extra credit needs to be given to Nicholas who somehow always finds the time to respond and make sure we're taken care of regardless of the situation. It's very clear that they intend to continue growing by providing an awesome product and the proper support to go along with it.

Very scalable- Prior to Ship Hero we were doing a lot of things manually and were always a little concerned about our ability to scale. Ship Hero has completely changed our whole warehousing system and has given us the confidence to scale as quickly as we want. We think it's a great solution for small, mid-size and large companies. Once you make the switch and learn the platform you'll never want to go back.

American Tall
United States
About 1 year using the app
September 15, 2023

I have had the pleasure of working with ShipHero for the last year and I can confidently say that their product and services exceeded our expectations. From their exceptional team members to their commitment to delivering high-quality results, ShipHero has consistently proven to be a valuable partner for our warehousing and fulfillment solution. We look forward to continuing our partnership with ShipHero and are excited for the new features yet to come!

Giant Tiger
Canada
About 1 year using the app
January 18, 2017

Shiphero is a very good operation system.
And they help our shop!
Thank you so much!

Bape 2
Hong Kong SAR
About 1 year using the app
May 25, 2016

It is a very good app and excellent customer service. Efficient of stock management and dispatch now. A few website dispatch channels are linked together. Personally design for my company structure dispatch system. Very happy with this app. Wish this app become better and better in future.

All My Love Fashion
United Kingdom
12 months using the app
April 26, 2017

I've used a number of different fulfillment platforms and I can say with absolute certainty that ShipHero is by far the best solution out there. I've been using their software for over a year now and everything from their customer service to their platform upgrades have been absolutely exceptional. If you want a professional solution that's intuitive and scalable with your business look no further.

Teamsource
United States
12 months using the app
July 21, 2016

Great guys working here. I asked them to add a feature and they spent many hours building it. The app also work great for the company that pack and send my packages. Great app great people :)

Prowhitening
Norway
12 months using the app
January 4, 2017

We started using ShipHero with our fulfillment partner for a new subscription model product. Alongside the very advanced inventory and order management, the integrations and technical team have been the best. They are right on tickets and fixing any problems that arise. It has been a great help getting back to our customers with answers and not waiting for weeks for a response/fix.

Thechivery
United States
12 months using the app
November 3, 2017

Nicholas from Shiphero is truly amazing. I'm so thankful for his services and for what he has done. A true blessing and couldn't be happier to have ShipHero in my life!

Thanks again and have a blessed day :)
-James Doyle,
Owner, FREEZINda
www.freezinda.com

Freezinda
United States
12 months using the app