Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.
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SIVA provided a great onboarding service. He was thorough, polite and took the time to explain all the features, addons and also setup the scenarios to make the process as smooth as possible. I look forward to using this app.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Very helpful and patient as we worked through the scenarios. Would highly recommend anyone that wanted to use this app. Every person was friendly and helpful
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you Rahul and LogBase team for your prompt and effective support!
Very supporting staff, really liked their behavior, surely recommend this company.
Shiva was supporting and really like his way of communication and guidance.
Thanks
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Dhana and rahul is very smart and good support guy, and help me to find my failure on the setup. Shipeasy is very flexible tool.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Quick response!! They have the best customer service. They answer my questions in seconds and also help me fix the set up issues right away. The interface is very easy to use. Highly recommended!! Thank you Janani for your help!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
App developers were very helpful and even helped me set up the app over zoom. When an issue arose they actually updated the software to help me within 48 hours. Truly wonderful customer service
Rahul, great work with the introduction, thank you so much! Viva India!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Rahul really helped me with my shipping related queries. He was proactive and solved the major issues
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
Thanks so much Dhana for your help getting my website all set up with ShipEasy! This APP will allow us to set up more customised shipping for our customers. Thank you!
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!