Reviews (136)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.

February 12, 2019

they just take money out of your account !!!!! don"t download it !!! no answer via email!

inspector gadget 2.0
France
27 days using the app
October 9, 2018

its the first time that i'm going to try it , on the way i will see that is app is valuable but it see like it is a good app

TopNotchStar
Curaçao
16 days using the app
February 12, 2019

Realy likes how these app works. Helps every customer casue they know where their package is. Giving 5/5

ElectroBeat
Poland
About 21 hours using the app
September 23, 2018

this works pretty well, but i wish the email templates could just copy the format and colours and links and email formatting from the first template you set up.

Otherwise, it seems to be A+

RockyTrade.net
United States
11 days using the app
August 16, 2018

Beginning to use and so far considering much more effective than the system I currently use.

Mimote Shop
Brazil
About 14 hours using the app
May 21, 2018

easy install looking forward to all the things it can do for my shop.

Good Eshop
United States
7 days using the app
April 21, 2018

This Is really good app, It isn't hard to integrate this app with your store great customization options, i haven't tracked anything so far but so far it's great

Lavish Ink
United States
2 days using the app
April 20, 2018

junk dont bother go some where else
there communication is crap it doesn't support parcel post or Australia post

2thepointoffishing
Australia
3 days using the app
December 2, 2022

I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.

Miracle Milkookies
United States
2 days using the app
DevCloud LLC replied December 5, 2022

We are sorry about this issue, our free trial works with a top limit of orders tracked in the billing plan, you tracked all the orders since 2017 so that trigger the extra charges. We agree to refund the total of the amount and apologize about this issue.

September 6, 2019

The app isn't fitting well within my theme - the tracking page's fonts don't adjust according to the theme's fonts, and it doesn't have the regular page heading of my theme, like every other page on the website has. Also, the tracking page won't show both the shipment status and the tracking history at the same time - you have to choose a theme that shows only one of them (and in general, the customization of the tracking page is really not flexible). And most importantly - the shipments are late to get updated on the app! I've got an order that's already has a 'delivered' status on other tracking apps, but on this app it's still marked as 'in transit'.

Rollatte
Israel
2 days using the app