Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable tracking information display. The flexible pricing, particularly the Pay As You Go option, is beneficial for small businesses. Merchants also value the app's automated email and SMS notifications, wide courier support, and integration with platforms like MailChimp. The app is praised for its reliable and accurate tracking, proactive customer support, and ability to identify potential delivery issues.

June 12, 2019

I really liked this app until I realized there isn’t much support available. I have asked for help in branding DevClouds tracking page to match my site with no response. I have followed up a few times over the past few weeks and haven’t heard from anyone since 20May2019. Shopify has also tried to help with the ticket request. Not impressed with the lack of service.

Free Pony
Canada
10 months using the app
April 12, 2019

Haven't explore the app yet since I am just started to install it. I hope this will help me to monitor all the shipments properly

Ztechmarket
United States
9 months using the app
March 12, 2018

Easy to set up. Best shipping tracker I've came across.

Labellame
United States
9 days using the app
January 20, 2019

good tracking app but has it flaws. but for the most part its does want i want it to do. looking to start this is a good app

TheNewCulture
United States
5 months using the app
January 19, 2023

BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.

123 Beverages
United States
6 months using the app
DevCloud LLC replied January 19, 2023

We are sorry about the inconvenience, our payment plans are tied to a limit of orders tracked per month and we charge an additional per excess. This is described in our pricing page and in the Shopify Payment Agreement that is accepted when you upgrade your plan.
We are open to refund the extra charges and we apologize for the confusion, please contact us for this and any improvement needed in our app.
Thanks!

February 21, 2018

I really love the app, It does exactly as it supposed to do. I would recommend this app to anyone.

www.shopgrunt.com

Norse Watches
United States
7 days using the app
April 13, 2018

I use for the first time and i love this app

Newtendancemarket
France
7 days using the app
March 29, 2018

I'll update this soon...but so far, seems easy to set up, and the price is right! I can allow my customers to track their orders and to receive tracking updates. Can't ask for anything more!

People Gadget Store
United States
4 months using the app
March 30, 2019

I will use this app to provide tracking info for my customers. The set up was pretty easy but I wish I wasn't having so much trouble submitting this review.

Big Save Club
United States
3 months using the app
November 18, 2018

Nice app, very helpful. Good user experience.

ourkittyshop
Serbia
4 days using the app