Reviews (136)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.

June 16, 2017

improves customer satisfaction, which improves my business!!

Treasures Trendz
United States
2 months using the app
December 5, 2017

I Looooooved this app. So usefull!

E Bridge Shop
Brazil
2 months using the app
January 3, 2017

Great customer service, easy to use, and most important of all, it solves the problem we had with sending customers to a third-party site, now we can integrate the tracking to our store instead, which is exactly what we needed!

Style About
United Kingdom
2 months using the app
April 10, 2018

Es perfecta! Muy sencilla de instalar y con todas las herramientas que se necesitan. La recomiendo al 100%

Vekup
Colombia
2 months using the app
July 15, 2018

Great app! Saves you time on tracking your order!

Canvasmall
United States
About 2 months using the app
Edited May 16, 2020

I just wanted to see the status of just about 20 shipments that happened on one day. I have been waiting for all day, not syncing, but that particular day, and it imported other dates and charged me already 40 dollars. I would like refund.

VPL
United States
About 1 month using the app
DevCloud LLC replied May 16, 2020

Hi there,

We are really sorry about the issue, the problem was that you run an import for a month (4/15 to 5/15) so our app tracks automatically all the orders. Please contact Shopify so they can run the refund for you.

Best

November 18, 2017

Excellent Shipping App. Very Accurate, responsive support and they are open to suggestions. I would recommend this app to everyone.

Dogs N Cats Accessories
United States
About 2 months using the app
January 8, 2017

Hello DevCloud Team!

Just wanted to share my excitement on how easy it was install your tracking service on my Shopify website ( SinCityCouture.com ). Easy as Installing it and directing a URL to this tracker and it appears on your store. Does not get any easier and great user interface too. Many thanks!

Sin City Couture
United States
About 1 month using the app
November 28, 2017

Does what it claims.All mails and sms goes out automatically based on shipping transaction.

Yesecart
United States
About 1 month using the app
February 12, 2019

they just take money out of your account !!!!! don"t download it !!! no answer via email!

inspector gadget 2.0
France
27 days using the app