Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

Edited November 21, 2019

I have been using ShippingEasy for over a year now and absolutely love the service. In addition to making my shipping a breeze, I also use the app to track my inventory across 3 marketplaces and my Shopify store. It works incredibly well, and at a great price.

When I've run into issues (which are rare), I've received help quickly - thanks Melody and team!

My Sweetest Memories
United States
Almost 6 years using the app
May 10, 2013

Saves so much time creating labels! Instead of logging into USPS Click n' Ship and going through all the steps to create a label THEN going back to my store to fulfill and send tracking #s, ShippingEasy does it all for me.

Ariel called me right after I activated my account, and then I spoke with Tessa a couple minutes later about a question, and she was SO helpful and really responsive and quick. Not just some random customer service rep, they seem to really care.

Can't wait for the reporting to be finished!

Girl and the Goat
United States
Almost 6 years using the app
June 27, 2019

I tried another shipping app and they only offered chat and email support. There are so many little issues that can come up that are complex for someone that does not deal with all of the rules for each of the carriers. Shipping Easy offers phone support and they usually answer on the second ring or sooner without prompts like "push 1 for support". It is a human answering the phone. I recently worked with Donovan and he went above and beyond trying to solve my issue. It is a great service for the price. They also have inventory and other services integrated which can save you some money and headaches down the road. Get the service and don't think twice.

Pull Patch - Change Mind / Swap Design!
United States
Almost 6 years using the app
Edited February 4, 2019

Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!

Snow Teeth Whitening
United States
Almost 6 years using the app
March 25, 2020

Great tool to automate shipping, full featured, integrates with many ecommerce platforms and the customer service is top notch!

Northland Vapor Company
United States
Almost 6 years using the app
September 8, 2015

I love Shipping Easy. I use it on all of my orders and it makes it very easy to set up my shipping labels, calculate shipping fees, and streamline my order processing. I highly recommend it. Super professional, always updated and improved upon - I don't think I could get through my orders without it.

Ripeshop
United States
Almost 6 years using the app
August 21, 2017

ShippingEasy has helped us streamline our shipping SO MUCH! What used to take a large portion of our day now happens in a near instant. Customer service is top-notch, too. Every time we've had a question, they've been there with support to help us through. Highly recommend this app.

Shefit 3
United States
Almost 6 years using the app
September 20, 2018

Love this app! We've used it since the beginning of our business because it offered their service for free for small monthly shipments. I enjoy how easy it is to use, the ability to have our logo on our shipping labels, and their customer service is fast and great!!!

STAY WEAR
United States
Almost 6 years using the app
August 18, 2014

Everything has been smooth sailing so far and I really couldn't ask for more - integrates with Shopify so well and makes the shipping process SO much easier. Really easy interface and nice and clean which I appreciate!

Nola
United States
Almost 6 years using the app
January 14, 2022

I've been using the ShippingEasy app & service for almost six years without any regrets! There have been very few hiccups in that whole time, and the one time I did have a major problem with a UPS transaction (which was purely the carrier's fault), SE's customer service were quick and super-helpful to the point of giving me a credit on my SE account even though it wasn't their fault! Here's hoping SE continues to grow and prosper; just as long as they don't get bought by a larger corporation only to shrivel and die like so many other good companies have before them...

Jigsaw Records
United States
Almost 6 years using the app