Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

July 10, 2014

Here at Shepherd's Harvest I have saved several times using the free program--since I use Flat Rate as my preferred method, Shipping Easy calculates the regional rate for local shipments. It saves both time and money. I added some value-added features like custom packing slips, and I also appreciate that is integrates very seamlessly with both my online stores

Shepherd's Harvest
United States
About 6 years using the app
Edited February 5, 2020

I talked with Jor'Don on the phone today over some Brazilian matters. No, we weren't discussing his waxing blunder- but I was inquiring about the changes to Brazil Shipping regarding the new Tax ID notifications for 2020. Jor'Don gave me some jazzy hold music while he went to bother "the man" and get an adequate answer for me. I was toe tapping and having a great time- and then he interrupted me to let me know exactly what I needed to do to ensure my packages got to Brazil. Jor'Don was wonderful and he had the kind of smile you could feel through the phone. Shipping Easy is A++ and has always had stellar service. Thanks SE!!

FLOAT Apparel
United States
About 6 years using the app
Edited January 14, 2022

I've been using Shipping Easy for 5 years now and it is awesome. I have 2 Shopify stores, and sell on Ebay, Amazon, and Etsy and it is great to be able to do all my labels in batches from one place. I use it for both USPS and FedEx shipments and it works great. Thanks for a great app.

Mandysmoon
United States
About 6 years using the app
July 22, 2017

Shipping Easy has been awesome for getting our orders out quickly and accurately. The app syncs easily with our store, and we haven't had any problems!

Sock Spot
United States
About 6 years using the app
January 14, 2022

I have multiple stores on different platforms and Shipping Easy makes it so easy to tie everything together - just one place to go to print all the labels. It is simple and works really well, I highly recommend it especially if you want to be able to do all your labels from one place!

Say it with a Stuffed Animal
United States
About 6 years using the app
Edited November 21, 2019

I have been using ShippingEasy for over a year now and absolutely love the service. In addition to making my shipping a breeze, I also use the app to track my inventory across 3 marketplaces and my Shopify store. It works incredibly well, and at a great price.

When I've run into issues (which are rare), I've received help quickly - thanks Melody and team!

My Sweetest Memories
United States
Almost 6 years using the app
May 10, 2013

Saves so much time creating labels! Instead of logging into USPS Click n' Ship and going through all the steps to create a label THEN going back to my store to fulfill and send tracking #s, ShippingEasy does it all for me.

Ariel called me right after I activated my account, and then I spoke with Tessa a couple minutes later about a question, and she was SO helpful and really responsive and quick. Not just some random customer service rep, they seem to really care.

Can't wait for the reporting to be finished!

Girl and the Goat
United States
Almost 6 years using the app
June 27, 2019

I tried another shipping app and they only offered chat and email support. There are so many little issues that can come up that are complex for someone that does not deal with all of the rules for each of the carriers. Shipping Easy offers phone support and they usually answer on the second ring or sooner without prompts like "push 1 for support". It is a human answering the phone. I recently worked with Donovan and he went above and beyond trying to solve my issue. It is a great service for the price. They also have inventory and other services integrated which can save you some money and headaches down the road. Get the service and don't think twice.

Pull Patch - Change Mind / Swap Design!
United States
Almost 6 years using the app
Edited February 4, 2019

Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!

Snow Teeth Whitening
United States
Almost 6 years using the app
March 25, 2020

Great tool to automate shipping, full featured, integrates with many ecommerce platforms and the customer service is top notch!

Northland Vapor Company
United States
Almost 6 years using the app