Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

October 17, 2013

This app was very easy to install and I was able to begin using it right away. Their customer service is fantastic, and within 24 hours of installation I received a phone call to help get me set up. I can't recommend it enough!

The Columbia Fragrance Co.
United States
Almost 2 years using the app
January 14, 2014

ShippingEasy has by far the best customers of any app. SE support staff is easy to reach, responsive and knowledgeable. he Shipping Easy app easily integrates orders with our Shopify store, allows us to group orders by type, ship domestically and international using USPS, save shipping preferences and much more.

RESTORATION SEEDS
United States
Almost 2 years using the app
January 8, 2014

I just started using this app and I am already impressed. I hope that it continues going well. I first downloaded the app, but didn't quite have time to mess with it to figure it out. A rep from shippingeasy called me to set up a time to help walk me through the program. Way to be proactive! Then when we had our appointment she was really helpful and answered all my questions, and even gave me ...

Vacation Races Merchandise
United States
Almost 2 years using the app
January 27, 2014

We totally love this app! We got on the phone support and Isabel made the process extremely easy to understand. This is the first and only shipping app we will be using. I have no complaints. Thanks from heyfriday.com.

Hey Friday
United States
Almost 2 years using the app
April 16, 2014

Exactly what I needed. Easy to import from your store, easy to manually enter for order not originating from shopify. Developer regularly checks in to make sure I didn't have any problems - I cannot tell you how much that impresses me. I had a couple questions, received prompt and helpful replies. Definately reccomend.

Open Source Vapor LLC
United States
Almost 2 years using the app
September 17, 2014

Excellent customer support! Very prompt in their replies!

Jellybeans
United States
Over 1 year using the app
July 23, 2014

I use this app in both of my shops. I'm extremely happy with the free version! It works flawlessly! I did have one issue w/ Endica, but the Shipping Easy support was very helpful in telling me how to resolve it. I highly recommend this app! It's THE best!! It also allows you to create manual orders, which is great!

Mystic Soap Company
United States
Over 1 year using the app
May 25, 2013

This is a really fantastic app..... for the most part.

My issues:

They don't provide any First Class mail options without a Dymo Endicia account.

If you need to send a lot of items First Class Mail then you're paying at minimum $17/month right off the bat for the functionality of ShippingEasy.

I'm still going to give this app a Happy Face because obviously there only so many of us cheapskate ...

Three Fiddlehead Co.
United States
Over 1 year using the app
May 9, 2014

This app is super useful, I love it, makes my life so much easier. With Shipping easy its truly easy to ship and let my customers know right away when I send the packages. The support I receive is great! My account manager, Isabel Ruvalcaba, is always there for me. Anytime I need help she calls me, walks me through and explains everything to me. I appreciate how fast she gets back to me, I never ...

Too into fashion
United States
About 1 year using the app
August 28, 2014

Integration with our Shopify site was absolutely trivial. The workflow to shipping is automated and clear as can be. Postage rates are excellent. I don't think I could have wished for a better shipping match for my shopify store!

Miniature-Bonsai.Com
United States
About 1 year using the app