Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

Edited December 6, 2017

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . .

- mm

Mood Mats
United States
About 5 years using the app
April 29, 2020

Helps our store keep up with the high demand we have for orders, lets our remote employees keep involved with the shipping process, easing up the pressure on HQ, and their chat is always able and ready to help with any issues or questions we have!

Original Skateboards
United States
About 5 years using the app
Edited June 23, 2019

Very happy with the quick and courteous response from Tom Khuu on my issue to remove orders from a shop and archive that shop. He understood my needs, asked the appropriate questions and handled it much quicker than anticipated. Thank you very much, Tom!

HappieScrappie
Singapore
About 5 years using the app
March 22, 2019

App effective at printing & shipping logistics. Support was amazing with helping to solve an obscure technical bug, Tom is fantastic.

Limited Run Games
United States
About 5 years using the app
March 12, 2020

Love the customer service I received from Jordon. ShippingEasy is always exploring ways to improve the customer experiance.

Bloom & Give
United States
Almost 5 years using the app
January 30, 2019

Customer Service team has been quick to help with app features as our business changes. We are familiar with several shipping apps and thus far this one has best met our needs.

Centerville C&J Connection, Inc.
United States
Almost 5 years using the app
January 15, 2020

This app has been hugely beneficial to my business! I couldn't imagine running my business without it. Also, the customer support is amazing - will solve any problem you have right away!

Samantha Margaret
United States
Almost 5 years using the app
May 22, 2020

Shipping easy is fantastic. Easy shopify integration + easy to use interface. Support is there for us when needed. Price point is more than fair.

IslandJay
United States
Over 4 years using the app
January 29, 2020

It is easy to use and if you have any problem there is a chat with excellent customer service. I recommend ShippingEasy

Labels for Us
United States
Over 4 years using the app
July 30, 2014

This Free App is the perfect choice for start-up Shopify stores. Interface is clean and friendly, system is well organized and powerful. Easy to use and works great! The most important thing is, their customer service is the best!

Gift from USA
United States
Over 4 years using the app