Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

February 14, 2018

User-friendly and a great support staff. We've had a couple hiccups but that happens with any company. What I value more - is the response and the openness to listen to clients...which you will find here. Keep it up Shippo.

Shopsimplyworkout
United States
Over 2 years using the app
December 14, 2017

Have been using Shippo for quite sometimes. It is easy to use, syncs with Shopify no problem, and the customer service is excellent. Will keep using Shippo and would recommend it!

Windys Sukiyaki
United States
Over 2 years using the app
August 24, 2016

A great shipping platform that really streamlines order fulfillment

Straw Boss Comb Collective
Canada
Over 2 years using the app
July 17, 2014

Shippo is fantastic! It has made our shipping process so much easier and has saved us tons of time. We would highly recommend Shippo!

NoNetz
United States
Over 2 years using the app
December 5, 2015

This is a must have app. Not only is it easy to use once set up! Just what I wanted without monthly fee! just pay for your postage!

Popular For Sale
United States
Over 2 years using the app
June 22, 2015

Amazing. Ive been using Shippo since it first came and and it continues to get better. They are constantly improving the app based on what customers are asking for. If you ever have a problem there customer service is amazing, some of the best I have ever had the pleasure of dealing with. During one of the updates they had removed one of my favorite features, I sent them a quick message and within a couple hours it was back. Simply great people working here.

Thanks Shippo!

Austin Darnell Photography
United States
Over 2 years using the app
February 22, 2018

Great product. Very intuitive to set up and use. Customer support has been fantastic and super responsive (usually within the day). Highly recommend.

Kristofer Buckle
United States
Over 2 years using the app
November 20, 2017

They were super easy to chat with and very informative.

Zearlycarmel
United States
Over 2 years using the app
September 15, 2023

As a new e-commerce business owner Shippo has been so easy to work with. They have an extensive amount of knowledge within their team, which was invaluable when setting up our business and getting ready to launch. The integration with Shopify is seamless with a very simple, easy to use interface. The support team is highly responsive. We've been using them for all of our shipping needs for well over a year. We are extremely happy with Shippo and everything they do for our small business.

The Promise Soap Company
United States
Over 2 years using the app
Shippo replied September 18, 2023

Hello,

Thank you for your review! Our goal is to make shipping as effortless as possible and we're thrilled to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!

Thank you,
Shippo Support

June 21, 2018

Top-notch! User friendly interface with all the necessary details to ship worldwide. The support team also provides excellent customer service if you ever need them.

Suite One Studio
United States
Over 2 years using the app