Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
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AMAZING app! Have saved tons in shipping costs and it has streamlined everything about the shipping process. Quick, easy, & efficient.
Love Shippo. Use it daily, super easy to use.
I love them. Customer support is great. Especially if you don't want to deal with contacting a carrier yourself for certain issues. It feels like a concierge almost! Thank you!
Makes shipping easy and affordable.
Super easy to use, and the rates are unbeatable. We generally ship within the state or to neighboring states with two day shipping for $2.50-$3.50.
We've been using Shippo for more than a year. It is pretty straightforward but does not give any leeway for resetting refunded shipments. What was incredibly frustrating was that there is no way to contact support real-time and they do not respond to emails.
Update: It turned out that they did not receive my inquiry - and Amanda immediately sorted out my issue. She gave me three workarounds to my problem which I greatly appreciate.
Very convenient, fast responses to customer service. No reason to look for another shipping app.
App works great for what we need. Good customer support - that's important!
Excellent. It saves me a ton of time, and the shipping rates are good.
We have been using Shippo for about a year and it works pretty good! Lately there has been some issues but their customer service is really good so I'll give a 5 stars :)