Reviews (754)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
September 13, 2021

A nice experience overall . makes the job easier. will recommend for the new starting ecommerce business . and is improving constantly.

Sleeky India | Mobile Skins & Wraps
India
Over 2 years using the app
February 12, 2020

Very Useful shipping platform for small businesses.
My Account manager Sarika Dixit is very helpful

GWD Kids
India
Over 2 years using the app
Shiprocket - Shipping in India replied February 13, 2020

Dear GWD Kids,

It is delightful to hear such positive words and It's always a pleasure to serve the best to our user.

Team Shiprocket

Edited May 23, 2020

Shiprocket is really good guys! Good customer service as well. Definitely give it a shot guys. Cheers!...

Urban Sauda
India
Over 2 years using the app
September 21, 2020

Earlier I was quite unhappy with my shiprocket account but then Babita joined me as my manager and solved a lot of issues of mine. Quite happy with her professional attitude and problem solving skills. Currently all going good.

BeeBasic
India
Over 2 years using the app
Shiprocket - Shipping in India replied September 21, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

July 5, 2020

The app is working really great. The experience of running our business on this platform is superb. Also our account manager Mr. Aman Grover provides us the best services, when it comes customer support. We are really happy with such an amazing experience.

Hiarajewels
India
Over 2 years using the app
Shiprocket - Shipping in India replied July 6, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

September 19, 2020

Satisfied with the service.
It is really helpful for all the ecommerce store.
And the customer support is really great.

Hayman Natural's
India
Over 2 years using the app
Shiprocket - Shipping in India replied September 20, 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

November 23, 2021

Loved the services. The new Engage feature is helping us a lot with reducing NDR. Our Account manager Mr. Saurabh is helping us promptly wherever we get stuck.
Overall a great experience so far.

FEATHERS CLOSET
India
Over 2 years using the app
February 22, 2023

We are using this service for long time , and it is absolutely fantabulous ✨ , they serve as a platform between a buyer and a seller , all in one app , nice aggregator for Logistic Service !

chargingcable.in
India
Over 2 years using the app
November 18, 2021

Best in India. Best support. One stop solution for indian Ecom Entrepreneurs. From the very biginning I am using this. I have also used other plartforms as well but nothing works lilke shiprocket.

House Essentials India
India
Over 2 years using the app
June 29, 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track.
but this problem might've done faster so yeah i little more speed would be appreciated.

Colombian Brew Coffee
India
Over 2 years using the app