Shiprocket: eCommerce Shipping

best services

Great platform for all my shipping needs.
Highly recommend

Working with Shiprocket has been an excellent experience. Their platform provides full support for small businesses like ours, making shipping and logistics simple and efficient. The team is reliable, responsive, and always ready to help whenever needed. Shiprocket truly makes growth easier for small businesses. Highly recommended

Issue Resolved – Appreciate the Support, Hoping for Consistency

I had faced an issue with overweight shipment charges, even after providing clear proof of the actual weight and dimensions. But I appreciate that Shiprocket’s team contacted me directly, investigated, and fully refunded the excess amount. Their support was responsive and handled the situation professionally.

For small businesses on Shopify, Shiprocket is a must-have. The dashboard is intuitive, COD remittance is quick, and the system reduces returns through address verification. It has improved my customer satisfaction and saved me money. I couldn’t ask for more.

Shiprocket has helped us scale smoothly without worrying about logistics. The app is stable, easy to use, and integrates perfectly with Shopify. What truly stands out is the support—Sidharth Rathore has been outstanding as an account manager. Quick responses, clear solutions, and a very supportive attitude. Highly recommended.

Very Good service

If you want to save your eCommerce business, don't use Shiprocket as your shipping partner. I can give you 10 reasons for this advice:

1. Unqualified/unprofessional support staff.

2. Fake weight discrepancies - They steal money from your wallet without giving you any proof of weight discrepancies. They can even create weight dispute 2 months later of your shipment delivery.

3. Label tampering at the hubs. They full support their delivery staff even knowing that the parcels are being theft in their hubs.

4. FAKE delivery attempts. Even when the customers say that no one called about the delivery, their delivery boys reports that the customer was not available at the delivery address. Shiprocket fully supports these liar delivery boys.

5. Support tickets will be closed without adding any comments or answers.

6. No responsibility of lost and damaged shipments.

7. COD remittance will be pending for months and no one will respond on your tickets for it.

8. Support team plays ball-passing game when you are in trouble to deliver your shipments on time.

9. If you have breakable items in your shipment and it's returning back to you, only by the grace of god it can return to you unbroken. In 90% cases it will be broken.

10. It's not possible to get any claim for your lost or damaged shipments.

There are a few more but if you are a wise eCommerce business owner the above are sufficient to avoid Shiprocket!!

We have used them for 5-6 months and finally said goodbye to them now.

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics.

Our KAM Jagriti and overall Shiprocket support are helpful.

Thanks for wonderful platform with amazing AI support.