Reviews (732)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
March 9, 2023

It lacks feature where it automatically fills shipment AWB number in shopify once courier partner is selected.

Marcoware
India
11 months using the app
Shiprocket - Shipping in India replied March 9, 2023

Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - Team Shiprocket.

Edited October 9, 2020

Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.

Watches Store
India
11 months using the app
Shiprocket - Shipping in India replied July 21, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

June 17, 2020

I am using this app for last one month and the service is really very good in the market. I am satisfied with customer support as well. Recommended.

Wecaremart
India
11 months using the app
Shiprocket - Shipping in India replied June 17, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

August 28, 2023

My order were not syncing to the shiprocket, MR. Aarav has guide me properly and solve my issue. I like to thanks Mr Ararv for soling my issue.
Thank you shiprocket

LOOQie
India
11 months using the app
February 21, 2020

We Used this app for our business. It really helps since it has the solution for shipments at one place.

Ayur Kart
India
11 months using the app
Shiprocket - Shipping in India replied February 22, 2020

Dear Ayur Kart,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

February 18, 2023

FRAUD COMPANY !! BEWARE !! WHEN I HAD FRAUD return in RTO. They refuse to investigate. When I have lost parcel they refuse to investigate. they keep making excuses to not investigate.

Svelte Couture
India
11 months using the app
Shiprocket - Shipping in India replied February 20, 2023

Hello! That’s not good to hear. Fret not! I'll help. Please share the AWB number along with the concern at escalation@shiprocket.in to assist you further. I await your response. - MB

September 5, 2019

Shiprocket is best app for courier facility.
they offer you the best price and best courier facility.
they never charged overweighted.
Best for COD
I am not fake reviewer from Shiprocket I am owner of SparrowQueen Clothing
I have my own website of clothing and I have integrated shiprocket in my website.
I got lots of order and they all are delivered by shiprocket
www.sparrowqueen.in

SPARROE QUEEN
India
11 months using the app
Edited June 24, 2023

I really like the service. The support team is quite helpful. Liked the service by Yashika. They made the onboarding easy. Thank you!

Popzaar
India
11 months using the app
Edited July 11, 2019

Pros: Cutting edge tech app; Well integrated app; Logistic charges are not too high; Daily pickups.

Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.

LOOKGLORIAL
India
11 months using the app
February 1, 2020

MOST HORRIBLE SHIPPING AGGREGATOR COMPANY. DISASTROUS CUSTOMER SUPPORT. DO NOT TAKE THEIR SHIPROCKET SERVICES . CONSIDER SOME OTHER COMPANY.

VISMIINTREND
India
11 months using the app
Shiprocket - Shipping in India replied February 5, 2020

Dear VISMIINTREND,

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.

Team Shiprocket