Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

May 26, 2020

Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..

Earthyboon
India
About 23 hours using the app
Shiprocket - Shipping in India replied May 26, 2020

Dear Earthyboon,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

October 18, 2018

We use shiprocket for almost all our shipping needs. The automatuc integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.

VedEssence India
India
About 20 hours using the app
July 3, 2020

Apps Integration with Shopify is 8/10. APPs UI/UX is best among all available apps at least in the Indian market for logistic support.
Better pricing and discounts on shipments are available on other platforms as well so that is 8/10.
Highest courier partners tie-ups in industry 10/10.
Customer support or technical support is not that great I receive a call from Aman ( my POC ) immediately but after that issue resolution is slow, That needs to be improved 7/10.

Within Nutrition
India
About 19 hours using the app
Shiprocket - Shipping in India replied July 4, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

February 16, 2024

Tushar was very helpful, solved the issue within minutes

Automobile Adventures
India
About 13 hours using the app
Edited February 13, 2020

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility.
Sarika is my KAM , doing good job, happy with the services.

ADDICTION MART
India
About 9 hours using the app
Shiprocket - Shipping in India replied February 17, 2020

Dear ADDICTION MART,

It is delightful to hear such positive words and It's always a pleasure to serve the best to our user.

Team Shiprocket

October 10, 2018

Wonderful Service. Awesome Customer Support. The best thing i like about this App is that it automatically pulls up order from shopify and ready to process, so you don't have to create excel sheets and hire staff worth 20-30K /month salary. I pay just 2000 per month and get value much above than that. Its not just an app, i will say its an investment you make which can grow your business in the upward direction. Mutiple courier companies to choose from, all on a single platform. Thank you guys for your support.

Buy Shoes Now
India
About 8 hours using the app
September 6, 2020

Thief.... Stealing Money by declaring false weight... Don't go for this. other than this good module but no use.

Ventota Retail
India
About 1 hour using the app
Shiprocket - Shipping in India replied September 6, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

June 3, 2020

Shiprocket is the best and easy platform for eCommerce entrepreneurs but they have to fire some people from the support team. I'm very disappointed with the support system. They disconnected my call 3 times.

Cartflix
India
About 1 hour using the app
Shiprocket - Shipping in India replied June 3, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

Edited October 15, 2020

I click on Add App and then I am taken to Shiprocket homepage, nothing happens after that. I have already created a Shiprocket account. *** UPDATE *** Automatically adding the app doesn't work. First create a Shiprocket account, by going to their site. Then follow steps as mentioned here: https://support.shiprocket.in/support/solutions/articles/43000326273-how-do-i-integrate-shopify-as-a-channel-with-shiprocket-

Tons Valley Shop
India
About 1 hour using the app
Shiprocket - Shipping in India replied October 15, 2020

Dear User,

The team is working on this. Be assured, we will get your store's integration done and let you know.

March 13, 2024

ye log in detail to sahi lo

shubh
India
39 minutes using the app
Shiprocket - Shipping in India replied March 18, 2024

Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB