Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

June 7, 2017

The mark of an excellent app is their support and customer service. Back in January I installed this app for some page edits where I had to combine another apps liquid code with my themes contact page. I came across a few issues and Nick from Shogun responded right away to help me out. He actually jumped in and helped me setup a new template.

Fast forward to today when I saw a post on Shopify about using the Shogun app to customize blog posts. I had a couple of questions and, again, Nick responded within minutes to help me out. Many apps I've tried will have good support at first, but 6 months down the road...good luck with that.

Great app with tons of features and and developer's who go out of their way with support to help me succeed.

Pacific Garland
United States
Over 1 year using the app
January 30, 2022

I've not necessarily followed best practice in building out site so ran into a few issues but the support team were very helpful!

sleepybelly
Australia
Over 1 year using the app
Shogun Labs, Inc. replied January 30, 2022

Thank you so much for the review! We are glad to hear that our support team could help resolve the issues for you. Please do let us know if you have any further questions and we'll be happy to assist.

Sweetan | Team Lead | Support
Shogun Page Builder

October 16, 2019

This Shogun app is super simple and easy to use. Would definitely recommend especially for quick turnaround jobs the page builder is super easy to navigate and makes life a lot easier!

LSKD
Australia
Over 1 year using the app
July 21, 2021

I really like this app and Shogun is really performing BUT also at the same more complicated compared to other available tools. Nevertheless, if you invest some time and explore the tool, you will learn it quiet easy!
Great thing is that the support replies usually within just a few minutes and is really helpful in every matter!

Veggie Wolf
Netherlands
Over 1 year using the app
Shogun Labs, Inc. replied July 22, 2021

Thank you for your review and your feedback! Sorry to hear that you find Shogun a bit more complicated - if you have any feedback on improvements that we could make we would love to hear from you! Please feel free to send them over to the support team and we can make sure that they get to the right team.

Happy to hear that the team could help you out!

Karl | Team Lead, Technical Support

October 26, 2022

The Shogung tool is great! Sometimes a bit fiddly and a few innovations could also come soon times, but the customer support is always the blast for it. You know you will get help.
Great!

GOOD WILHELM
Germany
Over 1 year using the app
Shogun Labs, Inc. replied October 28, 2022

Hello there, Clemens! Thank you so much for taking the time and leaving us such a nice review. 😊

We are so glad to hear that Shogun has been helpful. We appreciate your feedback and wanted to let you know that we are continuously working on adding more features so that you have a great experience with our app.

Our support team is always here to assist you and guide you in the right direction. I will be sure to share the kind words with the entire team. 🙏

Sweetan | Client Services
Shogun Page Builder

November 21, 2016

The best Shopify app ever created. The developers are constantly improving functionality and the overall user experience. Honestly, we consider Shogun the most important app in our marketing arsenal and will continue to rely on it as our go-to page builder and website design tool.

Nucardia
United States
Over 1 year using the app
May 29, 2018

Shogun, is an incredible app. I have used it now for the past 3-4 months. designing pages is easy and very fluid. The app also includes the ability to roll back your design should you decide that a prior version out was out-performing an updated page- THIS IS HUGE! Page creation can take as little as 10 minutes if your're an experienced user and you have the ability to create a top-tier experience all from a drag and drop interface. A definite must have when you need to make the best impression with visitors to your site.

Digitrends
United States
Over 1 year using the app
February 15, 2022

Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.

SPACE 519 | The Lunchroom
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2022

Thank you for your review! We really appreciate it.

Sorry to hear that you have run into bugs in the past, if there is anything ongoing that we can help with please let us know at support@getshogun.com or via chat (on select plans).

Karl | Manager, Technical Support

September 28, 2017

Easy to use and intuitive. Gives you a good amount of flexibility as well. We built almost entirely custom site using this. Also customer service is A+ they make sure your issues are resolved.

Fahari Naturals
United States
Over 1 year using the app
Edited April 8, 2019

super easy to customize pages and build new pages. Only feedback is sometimes the formatting gets a little funky when you switch between desktop and mobile, so you have to find the happy medium on elements so they look good on both devices.

Bindle Bottle
United States
Over 1 year using the app
Shogun Labs, Inc. replied April 9, 2019

Thanks for the review and the feedback Charles! And I 100% agree, so we are working on styling specific screen settings. Right now you can only show or hide elements (Screen Settings in the sidebar) to make the perfect cross screen experience, but in the next couple months we will make it so you can set different styles on the same element based on the screen size. Thanks again for the feedback. Reach out anytime - Nick (Cofounder, Shogun)