Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

September 16, 2020

At this point because of how often I use this app, I think I've spoken to every member of the Shogun team (or close!) and every single person has been personable, and incredibly helpful. I'm a designer with almost no knowledge of code, and the Shogun tool has been instrumental in giving me more freedom to design my Shopify site the way I want it to be. Shogun has become my absolute favorite app, and I even switched from a competitor I was using because it wasn't meeting my needs. I keep finding new ways to use Shogun to not only make for a more beautiful site experience, but also to help increase conversion rates.

Recently, I had a question about something having to do with my email integration, and a Shogun member went so far as to send me a tutorial that wasn't even from Shogun. I have yet to have a question go unanswered, and I get a response at any time of day or night within only a few minutes. Cannot recommend more!!

Sylven New York
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 17, 2020

What an amazing review! So happy to hear that Shogun has been helping you create beautiful pages. Our aim is to give more power to non-developers to really be able to create the pages that they want to - you shouldn't be restricted by not knowing how to code! You think of the ideas, we will worry about the technical side. :)

Thanks for taking the time to leave a review!

Karl | Team Lead, Technical Support

March 10, 2021

app works. makes page building easier. great support too. The difference between Shogun and Shopify's built-in page builder is that Shogun gives you many more formats and flexibility, which allows you to create a nice page without the need to code.

Ken & Dana Design
United States
Over 1 year using the app
Shogun Labs, Inc. replied March 11, 2021

Thank you! We really appreciate your review. Glad to hear that Shogun is enabling extra flexibility for you!

Karl | Team Lead, Technical Support

Edited January 15, 2022

Shogun is the solution to save you from having to hire a professional coder. Long term, I believe hiring someone would cost you more, especially if your website has many pages. Moreover by doing it yourself, you are in control every step of the way. The team at Shogun always responds quickly and they will assist you where needed. I find their level of customer service 5/5. Overall Shogun is an app that is a game changer for any Shopify store owner. Since most online e-commerce sites don't have a physical store, having a website that looks fantastic is essential and Shogun allows you to make this happen. Keep up the exceptional work.

Deep Inspired™
Canada
Over 1 year using the app
November 21, 2016

Fantastic editor - Great for making landing pages and fantastic mobile support.

Purrfectlyyappy
United Kingdom
Over 1 year using the app
Edited April 17, 2023

Great customer service! James Power is always happy to help and replies quickly and efficiently - any issues I have always gets solved. Also had some training with Alex which was useful. Would recommend!

Cotterill Civils
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied April 19, 2023

Thank you so much for leaving us a review, Imi! 🙂

We are super excited and glad to hear about your amazing experience with our support team. Thanks for sharing the feedback.

I will be sharing your kind words with James, Alex, and the entire team.

Thank you so much for your recommendation. Please let us know if there's anything we can assist you with again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

July 4, 2022

This app is very easy to use and Sweetan from the support team had great customer service with very fast response times.

Linen Social
Australia
Over 1 year using the app
Shogun Labs, Inc. replied July 5, 2022

Thank you so much for leaving us a review, Madie!

We are extremely glad to hear that you are finding Shogun easy to use. We designed the app and our drag-and-drop elements to be easy to use. It was great to communicate with you earlier and I'm happy to hear that I could help.

Please explore the app and let us know if you need anything.

Sweetan | Manager | Support
Shogun Page Builder

September 16, 2019

I like how easy is to use the app and to build my website. I highly recommend this app, especially if you will create yourself without an experienced builder.

HipOptical
Canada
Over 1 year using the app
March 19, 2020

Using Shogun has been so helpful in creating beautiful and easy to use pages for my e-commerce site. Their customer support is fast and effective. Highly recommend this app to people that need to quickly manage their website pages without having to know code or higher a developer.

Forgotten Skincare
United States
Over 1 year using the app
December 18, 2017

Great app! Really helped our store build the necessary pages outside of the homepage to give our shop a really appealing look.

Cobb Cycling Proto
United States
Over 1 year using the app
May 31, 2017

This is what I thought working on Squarespace would be like. Once you get past the initial confusion of where everything is the program is very intuitive. Customer service was more than good. I sent an customer service email at 1AM and got a response...not expected. Great program. Well worth the price of entry. Highly recommend.

Mtd Test
United States
Over 1 year using the app