Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

May 5, 2020

Great App!! I've had a few teething issues (which may just be me getting to grips with the new app I recently downloaded) but whenever I have contacted support they're quick to respond and solve my problems. Very impressed with the customer support that I have received. Thanks guys :)

Halo Direct
United Kingdom
10 months using the app
Shogun Labs, Inc. replied May 5, 2020

You're so welcome, we are always happy to help! Thank you for your kind review, really appreciate it! Feel free to get in touch if you have any other questions!

Karl,
Team Lead, Technical Support

June 1, 2022

I have been using the app for a while and love it. My store looks professional. Easy to edit as Collections are changing a lot. And every time I have an issue, Support Teams answers my email literally in a minute or two. Thank You. Great app. Recommend. Check out my store to see www.jurgibrand.com

JURGI Designs
United States
10 months using the app
Shogun Labs, Inc. replied June 3, 2022

Thank you so much for the love and support.

We are excited and happy to hear that Shogun has been helpful to make your store professional and that you are having such an amazing experience with the app and our support team. The store looks awesome! 😊

Thank you so much for the honest recommendation and please let us know if we can help you again in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

March 8, 2023

Super friendly to use and they keep improving the app: When I first started using it I said "I wish the navigator function was better designed" and a couple of weeks later they updated the app and my wish came true.

Louminology
United States
9 months using the app
Shogun Labs, Inc. replied March 9, 2023

Hi there, Andrés! Thank you so much for leaving us a review. 🫠

We are so glad to hear that you have been finding Shogun friendly and easy to use and are loving the updates we have been making. The navigation/layout is one of the updates and we have many more updates that we plan to release soon. We'll be happy to keep you updated on the progress.

And, please don't hesitate to write back to us if you bump into any issues or have any further questions. We'll be glad to answer them. 😊

Sweetan | Client Services
Shogun Page Builder

July 12, 2022

Very helpful! The customer service is amazing. Highly recommend booking a meeting with the team so they can show you how to be efficient & lose hours to do something that can be done in 5 min since there are a lot of amazing tools.
Highly recommend

Rebels Refinery Inc
Canada
9 months using the app
Shogun Labs, Inc. replied July 12, 2022

Thank you for sharing this great review! We know time is money, so we want to help you build the best pages as quickly as possible. If our support team can ever give you a hand, don't hesitate to reach out.

Allison | Team Lead | Support
Shogun Page Builder

November 13, 2020

Excellent customer service! Fixed my issue and were super helpful. It was a seamless process talking to Andre

Alpha Industries, Inc.
United States
9 months using the app
Shogun Labs, Inc. replied November 16, 2020

Thank you for your review! I will be sure to pass your kind words onto Andre!

Karl | Team Lead, Technical Support

August 31, 2018

Great software, i'd highly recommend

Amazon Success Creation
United Kingdom
9 months using the app
July 3, 2022

The online customer service responds quickly, and my problem can be solved quickly,and they respond very quickly and positively

laserpecker-net
Hong Kong SAR
9 months using the app
Shogun Labs, Inc. replied July 3, 2022

Hi there, Susi! Thanks for the review. 🙂

It was great to communicate with you earlier. I'm glad to hear about your positive experience with Shogun. Our support team is always happy to assist you, answer your questions, and resolve the issues quickly for you.

We'll look forward to assisting you again in the future.

Sweetan | Manager | Support
Shogun Page Builder

June 4, 2018

Nothing but the best! Amazing customer service.

Elevated Faith
United States
9 months using the app
October 5, 2018

This app and the development team behind it are both incredible. Really couldn't ask for more. The developers were quick to respond to my concerns and resolved things right away. You gotta try it for yourself.

Mixology
United States
9 months using the app
September 16, 2016

I used Shogun Drag & Drop Page Builder. It is excellent! I am so happy with the results. I also had a minor question and they got back to me very quickly.

Asa Clothing Co
United States
9 months using the app