Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

May 22, 2023

Incredibly fast support, this makes everything so easy! Also the employees at support sent me a gif with Keanu Reeves and made my day.

Sydney Smith Pours
Canada
27 days using the app
Shogun Labs, Inc. replied May 24, 2023

Hi there, Matthew! Thank you so much for sharing your feedback and writing us a review. 😊

We are super happy to hear that your experience has been wonderful and it has made things easy. We'll continue to assist you in the future as well.

Also, we are so happy to hear that Keanu made your day, Keanu is love. 🫶

Sweetan | Client Services
Shogun Page Builder

November 3, 2023

Sweetan was super helpful. Thanks!

Bondi Wash
Australia
14 days using the app
Shogun Labs, Inc. replied November 6, 2023

Hi there, Kirsty!

Thanks for leaving us a review. It was great to communicate with you and I am glad I was able to help.

Please don't hesitate to write back to us if you have any further questions. We'll be happy to answer them for you. 😊

Sweetan | Client Services
Shogun Page Builder

July 25, 2023

Very flexible and powerful app - and a great tech team to back it up. Leah was outstanding. She was smart and empathetic.

Thanksgiving Coffee Company
United States
About 2 years using the app
Shogun Labs, Inc. replied July 27, 2023

Hi there, Joe! Thank you for taking the time and sharing your feedback with us in the form of this review. We greatly appreciate this. 💜

We are glad to hear that you are finding Shogun to be a very flexible and powerful app for your requirements. Leah is indeed outstanding and I am happy to hear that she was able to assist you and resolve the issue in a timely manner. I'll be sure to share the feedback with her and the entire support team.

Please don't hesitate to write back to us if there's anything else we can assist you with. Thanks for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

May 19, 2023

Amazing customer service and support! They respond within literal minutes to any inquiry I've made, and provide solutions!

Arcadia Publishing
United States
About 1 month using the app
Shogun Labs, Inc. replied May 22, 2023

Thanks for taking the time and leaving us a review, Christen. 🙂

I am happy to hear that you are enjoying Shogun and having a good experience with the app and the support team. We do try to ensure that we help provide resolution in a timely manner as we understand how important that is.

Please don't hesitate to reach out to us if you bump into any issues.

Sweetan | Client Services
Shogun Page Builder

June 16, 2023

Super polite and friendly support team.
I had an issue this morning and Sweetan fixed it and gave me an explanation on how to solve it in the future. Appreciate the speed considering that it was a live page. Thank you

biocharged store
United States
17 days using the app
June 5, 2023

Easy to use and awesome support with Sweetan when you get into trouble. Great tool to pick up and make landing pages.

Pig Brig Trap Systems
United States
12 days using the app
Shogun Labs, Inc. replied June 6, 2023

Thank you so much for writing us a review, Vickie.

I has a great time communicating with you and I am glad I was able to help you. We also appreciate your honest feedback about your experience with Shogun and are happy to hear that you are finding the app easy to use while designing great-looking landing pages. 😊

We'll be here to assist you again in the future should you bump into any issues. Thanks for all the love and support! 🫶

Sweetan | Client Services
Shogun Page Builder

August 6, 2023

Easy to use, simple design. Support is outstanding and will help in any way they can- will use again

The Timberwolf Mercantile Co.
United States
11 days using the app
Shogun Labs, Inc. replied August 10, 2023

Thank you so much for leaving us a review, Siobain.

We are very happy to hear that you liked Shogun and had such a wonderful experience with our support team. Thanks for sharing your honest feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

July 6, 2023

The app is very powerful and the team is really fast to help and resolve issues.
Highly recommended.

Vetopia
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied July 11, 2023

Thank you so much for leaving us a review, Yvan.

We are happy to read your honest feedback and are glad that Shogun is powerful for your requirements and that our support team was able to help resolve the issues for you.

We also appreciate the recommendation and we'll look forward to assisting you again in the future. 🫶

Sweetan | Client Services
Shogun Page Builder

August 17, 2023

I have recently signed up with Shogun and am absolutely loving it so far. I met with a lovely customer care person who helped me with so many questions. He was very patient and helpful. Definitely recommend this app!

WITH HARPER LU
Australia
6 days using the app
Shogun Labs, Inc. replied August 21, 2023

Hey there, Lucia! Thank you so much for taking the time and leaving us a review.

I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️

We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶

Sweetan | Client Services
Shogun Page Builder

July 20, 2023

Sweetan was very helpful and showed me exactly what I needed to do to enable custom fonts to work within Shogun and explained how they view. Extremely helpful :)

My Store
Israel
3 days using the app
Shogun Labs, Inc. replied July 23, 2023

Hi there, John! Thank you for taking the time and leaving us a review.

It was really great to communicate with you earlier and I am super happy to hear that I was able to help. 😊

We'll be happy to assist you again should you bump into any issues or have any further questions. Thank you so much for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder