Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

September 20, 2021

We're big fans of Shogun. Personally, I think Shopify should by them so they have a native page editor. Shogun solves all of these issues and has a ton of features.

Glo Pals
United States
9 months using the app
Shogun Labs, Inc. replied September 23, 2021

Thank you so much for your review! Glad to hear that you are liking Shogun! Let us know if you ever need any assistance. :)

Karl | Manager, Technical Support

August 9, 2022

I have been using this app for 6 months and have built 4 websites with it so far. I absolutely love it. When you are lucky enough to get the chat feature randomly it is SOOOO helpful. Andre is my absolute favorite support person and can figure anything out to help me quickly. He has assisted me with all 4 sites so far and knows the system like the back of his hand which isn't always the case with most support techs. Thank you!

SecuLife.us
United States
9 months using the app
Shogun Labs, Inc. replied August 11, 2022

Hi there! We greatly appreciate your love for Shogun. Thanks for leaving us a review.

We are super proud to serve you and help you with 4 stores. Thanks for your support. Andre indeed is awesome and I am glad to hear that he could help with all 4 stores. I'll surely pass along your feedback to him and the support team.

Let us know if there's anything we can help with in the future.

Sweetan | Manager | Support
Shogun Page Builder

January 30, 2019

Extremely useful app - allows to make quick changes whenever i want with no coding needed. Support is excellent.

Square Flower UK
United Kingdom
9 months using the app
November 20, 2019

We use Shogun to help us easily create landing pages, blog posts, and additions to other pages. This app lets you accomplish so much without having to hire a developer.

We've had a couple questions here or there, and the customer service provided has been wonderful. We usually get an answer in less than 24 hours, and any issues we're having are addressed. Jana usually handles our questions, and has been a joy to work with!

Monica Rich Kosann
United States
9 months using the app
April 10, 2022

Easy to build pages because the user experience and the interface is amazing. Customer service is also 10/10 and super fast to respond! :)

Brookejmt
Australia
9 months using the app
Shogun Labs, Inc. replied April 10, 2022

Thank you for leaving us a review! 😊

It was good to communicate with you earlier, Brooke. I'm glad to hear that you are having such an amazing experience with Shogun and 10/10 for our support team means a lot. We are always available to assist and answer any questions for you.

Sweetan | Team Lead | Support
Shogun Page Builder

May 6, 2022

Great app, easy to use and learn. Support is super responsive and helpful. Nothing worse than getting stuck on an issue and waiting days for resolution, Shogun support is on it fast with solutions so we can move on with our projects.

Blood Run Fishing
United States
9 months using the app
Shogun Labs, Inc. replied May 7, 2022

Thank you so much for sharing your honest feedback and leaving us a review.

I am happy to hear about your experience with Shogun and our support team. We understand it can delay projects when you are stuck on an issue and a resolution. Our support team is available 24/7 and we try our best to help resolve and answer the questions as soon as possible.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

January 28, 2022

Love the app, love the support. Very happy to recommend.
I needed help at 9am UK time, and i had an answer within 5minutes. Really helpful.

Neon Vibes UK
United Kingdom
8 months using the app
Shogun Labs, Inc. replied January 28, 2022

Thank you so much for the review! 🎉

We are excited and super glad to hear that you are having a great experience with Shogun and the support team. We'll always look forward to assisting you and answering the questions in double-quick times. ☺

Thank you so much for the recommendation.

Sweetan | Team Lead | Support
Shogun Page Builder

April 18, 2018

Very good support team! They are always ready to help and assist!

Boutiqueeuropea
Canada
8 months using the app
August 8, 2021

powerful page builder that can really help make your website stand out. would like it to have more default sections for easier customisation rather than building from scratch, but otherwise a very good app

The Man Bag Co
Singapore
8 months using the app
Shogun Labs, Inc. replied August 8, 2021

Thank you so much for your review! 🎉

Really glad to hear that Shogun has been helpful to make your store stand out. We also appreciate your feedback on having more default sections. We do have pre-made page sections called Blocks. If you haven't tried them, these can be found in the editor. 🙂

I'm also happy to share your feedback with the team.

Please let us know if you need any assistance in the future.

Sweetan | Team Lead | Support

August 23, 2020

This is a fantastic app, and the support team are super responsive and helpful. Most recently, I logged a support request this morning and Justine responded within 10 mins having fixed my issue (and this is on a Sunday!) Thanks team!

BOLOUGA
United Kingdom
8 months using the app
Shogun Labs, Inc. replied August 24, 2020

Thank you for your review! We really appreciate it! Glad our 24/7 support team could help you out! I'll be sure to let Justine know you reviewed!

Karl | Team Lead, Technical Support