Reviews (3,293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its intuitive drag-and-drop interface that simplifies website creation and customization, even for those without technical skills. The app offers extensive features for designing personalized landing pages. Customer support is frequently commended for its efficiency, including personalized video tutorials and responsive live chat. The proactive resolution of app conflicts and the availability of educational resources like tutorials and webinars are also appreciated. Merchants value the exceptional interaction with the team, noting their patience, expertise, and commitment to customer satisfaction.
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Shogun is a good tool for someone who has less standardied needs, but is not fully a developer. You dont need to be a developer or have a technical background to use shogun, but there is a learning curve. Once you get over it, it's ok to use and gives your shopify site more versatility.
Helpdesk is a mixed bag though- some times they seem to be very good at service at other times they seem rather nonchalant.
So, apparently my Shogun does not work because Shogun is not compatible with Shopify free themes. Do consider twice beforeyou use Shogun on a free theme. We were supposed to launch a few days ago and basically had eveyrthing in place, only to realize that Shogun is not compatible. Their development team will tell you that they can't give you an ETA and then when you message them, they will be "away". this is for paying customers. I am on the $99 plan. thanks
It is with great frustration and disappointment that I write this review. I used Shogun because the marketing videos seemed good, but when it comes to actually using it, shogun is 1. not user friendly, 2. functionalities are rigid . I signed up for the $99 plan, which includes live chat support. the live chat support replies fast BUT advice is inconsistent depending on the support staff helping you. I literally have different people telling me OPPOSITE things to do. and then, they also like to just show you standard links from their help page (Which i have already read and tried, and it doesnt work. that's why im asking for help on live support). they dont seem to want to help you look into the problem. generally feel quite annoyed and frustrated. The best example in point is when I tried to build internal anchor links. I literally WASTED 3 HOURS because they all tell me different things and shogun is just REALLY REALLY REALLY BAD. it's quite badly made if you ask me to be honest. their value proposition that it is so easy drag and drop, is really not, UNLESS, you just want a very simple landing page with maybe one button, shogun would work great. but if that's the case, why not just use a free shopify template?
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the shogun code is just particularly bad if you are trying to do anything other than a normal one button landing page with no anchors. which you should just use a normal free template on shopify or if you want to pay out of the sandbox. shogun;s value prop that you can have more bespoke functions is moot since their code is not even properly set up and filled with errors.
Sorry to hear about the negative experience here. Just connected with our support team member who was helping out, sounds like you ran into some issues creating anchors. I've reached out personally, and also flagged this for technical support to look into. Please keep in contact, and we'll work to get this sorted for you. Thank you. - Nick (Cofounder, Shogun)
Excellent application, it allows you to create 100% customized sites. The support service is also excellent, they respond quickly and try to solve any problems you encounter. Really recommended.
I'm glad you've been able to 100% customize your site using Page Builder. We always try and respond as quickly as we can! I'll pass along your comments to the support team =)
Kalen | Team Lead, Support
Shogun Page Builder
Great app for beginners!
Makes life such easier!
Very impressed with the quick, personalized support they offer. Emailed them and an hour later had a personalized video made using my own website to show me how to fix the issue. App also allows me to do tons of customization without needing a developer!
Hi there! Thanks for the review! 😊
Really glad to hear that Shogun has been helping you to customize the store and that you are getting the best out of Shogun and our team could help.
Our support team is always available to assist you.
Sweetan | Team Lead | Support
Shogun is very good tool for building pages, our team loved working with shogun. Have tons of features which make our life so easy
Probably the best page building app out there. A lot of customizations available. Recommend if you want to improve your website design.
Thank you for your review! Really appreciate it.
Karl | Team Lead, Technical Support
Easy to use. Great video tutorials for learning to use the app. Customer support was quick to respond and nice to work with when I had a question while building my site.
very user friendly, excellent customer service :-)
This app is a great way to create custom pages without having to know Shopify's liquid. But if I am honest, the best part of this app is the service. Nick is prompt and very knowledgeable, and he even follows up to make sure everything is still going well after having helped with your situation previously. This is definitely above and beyond what I am accustomed to working with other Shopify apps.
I love this app. This is life changer.