Reviews (3,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

July 3, 2020

The Shogun app is so easy to use. But I did run into a problem with an image that wouldn't download. I contacted Shogun Support - they did it for me and even sent me a link with instructions with all the steps to do myself. Great customer service!

Zenkai Sports
United States
8 months using the app
Shogun Labs, Inc. replied July 6, 2020

Thank you for your review! Sorry to hear that you ran into an issue - glad to hear that support could help you out!

Karl | Team Lead, Technical Support

November 26, 2017

Shogun is awesome! It has allowed me to easily customize my site that otherwise would have had a very cookie cutter look and user experience. When I reached out to Shogun for a customer support question, I got a very speedy response from a co-founder who solved my inquiry right away, on a weekend no less. Awesome app guys!

Taste It Wine
United States
8 months using the app
October 28, 2019

great app, enabled me to create landing pages that no other app could do on shopify, would definitely recommend

Poseidon Equine
Australia
8 months using the app
March 14, 2021

Very Good App - Very Good Customer Service. I would recommend Shogun for everyone who would ask me.

FiberFeels
Israel
8 months using the app
Shogun Labs, Inc. replied March 16, 2021

Thank you! Really appreciate your review.

Karl | Team Lead, Technical Support

October 17, 2017

I was pleasantly surprised by the Shogun App. A truly intuitive building experience. The customer support is A+ and they will help you with whatever issue you may be encountering. Highly recommended.

Tienda Mah
Colombia
8 months using the app
January 24, 2017

One of those apps that you secretly don't want others to have! Shogun has mate setting up our website so easy. We like to have pages that go beyond what a normal template can offer, and this really allows it. And when I had a question the founder even replied to help me sort it out. Highly recommended!

Sockgeeks
United Kingdom
8 months using the app
June 26, 2018

Great support and even better Shopify app.

Movebutter Shop
United States
8 months using the app
May 31, 2019

I was definitely amazed by their customer support, who are very quick to answer and helpful. It's a great platform but I just wished there were more features (like being able to embed a mp4 video directly, or having a scroll up button). Hope to see more features added in the future!

FLOATELY
Hong Kong SAR
8 months using the app
November 6, 2020

I like this App because of the extra elements that I was able to add to my site's pages for a great user experience. My two requests are:
1. Please increase the number of existing pages that can be modified with Shogun, in the Build plan. Currently it's only 25 pages (Build plan) and then jumps to 250 pages in the Measure plan. That's a big jump. We don't ask for more users under Build but please increase the number of pages e.g. 150 pages in Build plan would sound reasonable and comparable with the Measure plan.
2. Allow the existing home pages of Shopify to be edited using Shogun.
The customer support has been great. I will always look forward to new elements that Shogun will keep introducing to make our site visitor's experience even better :)
PS: Waiting to have access to more pages in the Build plan, thank you :)

ALEEM YUSUF
Australia
8 months using the app
Shogun Labs, Inc. replied November 10, 2020

Thank you so much for your review and for your feedback - we really appreciate all feedback that's sent our way, it's how we know what customers like yourself want! Noted - I've sent your feedback regarding the page limits to the correct team :)

In terms of editing the homepage, our team have also marked this as a feature request - something that's very highly requested

Thank you!

Karl | Team Lead, Technical Support

September 18, 2018

Very easy to use and a huge step up on Shopify's standard blog/page builder.
Overall a very positive addition to our store and would definitely recommend to others.

A few slight tweaks could improve the overall experience:
Mobile optimsation doesn't display exactly as it does on a mobile device. The 'advanced settings' box are difficult to input data in to as you can't see what numbers you're putting in. Bit of guesswork needed.
The in app picture compression/editing software does not always work well enough to use.

Le Col
United Kingdom
8 months using the app