Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 10, 2018

This app is awesome. And customer service is even better. Awesomeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Pacific Downtown
United States
Time spent using app: 14 days
October 10, 2018

This app has completely transformed our website. It's easy to use, I love how much you can customize each element, and it's easy to navigate. I have reached out multiple times for assistance, and I always get a quick reply back - the support team has been incredibly helpful and I couldn't recommend this app more.

The Haven
United States
Time spent using app: About 3 years
October 10, 2018

Amazing tool for easily customizing blogs, pages, products etc., without the need to know HTML or liquid. It's helped take my site to the next level!

October 10, 2018

I've been a subscriber for almost a year and it's a shame that no one responds at support@getshogun.com pertaining to a tech question that I have. This is actually the first time I reached out for help.

I needed help for a product launch page that went up last week. It's been 7 days, followed up 3 times over email but no one bothered to respond. On the contrary, a billing question was also sent to support@getshogun.com at the same time and it was followed up very quickly.

I have no idea where went wrong but this is definitely not the experience a five-star app would deliver.

Good Dog People™
Time spent using app: About 4 years
Shogun Labs, Inc. replied March 18, 2019

Hey Terry- again, super sorry this happened. I know we've been in touch via email a few times. What happened was we looped in Shopify support to help us get the refund issued. You replied on that thread with some follow up questions unrelated to the refund, and we missed those questions. That's on us. We do aim for 100% customer satisfaction, and have a 24/7 global support team to serve our clients. If you need anything, please email support@getshogun.com, or email me directly. Let us know how to make it right. We're proud to still have you as a client :) Best, Nick (Cofounder, Chief Product Officer).

October 9, 2018

We used this app to create simple landing pages. It was really easy to use. Some hick-ups but a lot of the problems were fixed throughout updates.

Studio B
United States
Time spent using app: 6 months
October 9, 2018

They resolved my issue quickly and effectively. I was unable to figure it out on my own so I appreciated the help.

Hewitt's Of Muskoka
Time spent using app: Over 1 year
October 8, 2018

Amazing app for page builder, specifically for our product pages! We were never able to find a theme that 100% had every section or feature the way we want it, with shogun we can just build it and be 100% happy with how the page looks!

Time spent using app: About 3 years
Edited October 8, 2018

Great product pages, really intuitive and easy to understand. Support team is helpful as well. Recommend to anyone who wants to take the next step

My Maverick Metals
Time spent using app: 7 days
October 5, 2018

This app and the development team behind it are both incredible. Really couldn't ask for more. The developers were quick to respond to my concerns and resolved things right away. You gotta try it for yourself.

United States
Time spent using app: 25 days
October 5, 2018

This app is a great page builder in which you can build strong pages. But what really makes it great to work on it the customer service help and that they are constantly updating the app with features!

Charles in Customer service has been awesome in helping me with some issues. Not only helpful but also SUPER quick issue resolution!! I look forward to what else I can create on Shogun with their professional help and updated features.

United States
Time spent using app: 17 days