Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

May 6, 2022

Great app, easy to use and learn. Support is super responsive and helpful. Nothing worse than getting stuck on an issue and waiting days for resolution, Shogun support is on it fast with solutions so we can move on with our projects.

Blood Run Fishing
United States
9 months using the app
Shogun Labs, Inc. replied May 7, 2022

Thank you so much for sharing your honest feedback and leaving us a review.

I am happy to hear about your experience with Shogun and our support team. We understand it can delay projects when you are stuck on an issue and a resolution. Our support team is available 24/7 and we try our best to help resolve and answer the questions as soon as possible.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited January 24, 2019

Straight foward and very easy to use in general, however I would like the app to be completely integrated with the actual admin back-end.

Vêtements Mandala
Canada
9 months using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Cynthia! Thanks for the kind words. Can you explain the admin integration a bit more? Always happy to hear client feedback, we use it to plan the roadmap for our product features. Please email support@getshogun.com so we can collect that feedback and explore options for deeper integration. Thank you very much :) - Nick (Cofounder, Shogun)

January 28, 2022

Love the app, love the support. Very happy to recommend.
I needed help at 9am UK time, and i had an answer within 5minutes. Really helpful.

Neon Vibes UK
United Kingdom
8 months using the app
Shogun Labs, Inc. replied January 28, 2022

Thank you so much for the review! 🎉

We are excited and super glad to hear that you are having a great experience with Shogun and the support team. We'll always look forward to assisting you and answering the questions in double-quick times. ☺

Thank you so much for the recommendation.

Sweetan | Team Lead | Support
Shogun Page Builder

April 18, 2018

Very good support team! They are always ready to help and assist!

Boutiqueeuropea
Canada
8 months using the app
August 23, 2020

This is a fantastic app, and the support team are super responsive and helpful. Most recently, I logged a support request this morning and Justine responded within 10 mins having fixed my issue (and this is on a Sunday!) Thanks team!

BOLOUGA
United Kingdom
8 months using the app
Shogun Labs, Inc. replied August 24, 2020

Thank you for your review! We really appreciate it! Glad our 24/7 support team could help you out! I'll be sure to let Justine know you reviewed!

Karl | Team Lead, Technical Support

August 8, 2021

powerful page builder that can really help make your website stand out. would like it to have more default sections for easier customisation rather than building from scratch, but otherwise a very good app

The Man Bag Co
Singapore
8 months using the app
Shogun Labs, Inc. replied August 8, 2021

Thank you so much for your review! 🎉

Really glad to hear that Shogun has been helpful to make your store stand out. We also appreciate your feedback on having more default sections. We do have pre-made page sections called Blocks. If you haven't tried them, these can be found in the editor. 🙂

I'm also happy to share your feedback with the team.

Please let us know if you need any assistance in the future.

Sweetan | Team Lead | Support

October 1, 2021

Great page builder, and the best part about it is they are located right here in the United States, which is our #1 reason to go with Shogun over any of the other page builders out there! Support is VERY responsive and helpful, helped solve a minor issue we had due to our installed theme. Highly recommend :)

Entrada Smokeless Fire Pits
United States
8 months using the app
Shogun Labs, Inc. replied October 1, 2021

Thanks so much for taking the time to leave a review! I'm very happy to hear that our support team was able to help resolve the issues you were experiencing. Thanks for the recommendation :)

Kalen | Team Lead, Support
Shogun Page Builder

July 3, 2019

I like this app very much and use it almost daily to design webpages and landing pages. It is easy to use and integrates well with Shopify and my theme. I do wish it had a few more features like a count-down timer, but it is better than the rest on the app market.

Write Notepads & Co.
United States
8 months using the app
Shogun Labs, Inc. replied July 3, 2019

Hi Chris! Thanks for writing us this great review today! I just wanted to follow up with you to let you know that we actually do have a countdown timer in Shogun :) Support sent over an email with the FAQ article on it, in case you wanted some additional information and explanation of the date versus set to page refresh options. Even more functionality coming to the countdown timer element soon! Thanks again. -Nick (Cofounder, Shogun)

August 13, 2019

great app. Helps me make the changes I need without needing to know code. Once you understand how to use it, it's all good.

Sierra Blu Fashion
United Kingdom
8 months using the app
January 22, 2020

Great Ap - Great Support - Great Results

6 stars review would be more appropriate for this amazing tool.

Thanks Shogun ;)

The Trust Society
France
8 months using the app