Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

July 12, 2018

An excellent product, with timely support

Amuze
United States
Over 2 years using the app
November 19, 2018

a great tool with a great tech support. Will be recommending to every one that's building sites on Shopify. I would love to see them grow exponentially so we may see better features in the future. Thanks again!

GoodMonday
United States
Over 2 years using the app
December 10, 2017

Before I found Shogun I get stuck in the infinite loop of working with freelance designers and developers to create landing pages and I lost a lot of time and money and didnt really achieve much. I got bogged down going back and forward trying to explain what I was looking for.

In one afternoon I was able to build a page in Shogun that had taken over a month to develop with freelancers and at a fraction of the cost.

I love that I am able to create all my funnels natively in Shopify so my analytics are easy to track (unlike other alternatives) and the pricing is also reasonable (unlike other native Shopify solutions). Customer service is also top notch - Thanks Nick.

What is there not to love.

Ecogardener
United States
Over 2 years using the app
May 15, 2018

Great tool and even better customer service. Thank you!

Healthyoffice
United States
About 2 years using the app
December 12, 2016

For so long I was apprehensive about hosting my e-com shop on Shopify, as I loved the ability that Squarespace offers to create custom pages without having an extensive knowledge of coding. This was all until I discovered the ShoGun app! This App is instrumental to my business as I can create unique pages and they offer the best customer service! You can easily customize pages by dragging and dropping. If you have any questions, the customer service teams responds in a timely manner!

I highly recommend this app.!

Dolores Haze
United States
About 2 years using the app
December 4, 2019

The app is very buggy. The support staff answers quickly but its always a work around and not a clear solution. Fine if you have to use it (i.e. cannot code) but be prepared to redo everything a few times to get it right.

Allied Beauty Association
Canada
Almost 2 years using the app
Shogun Labs, Inc. replied December 26, 2019

Apologies for taking a moment to get to this. We would love to get some greater detail here, so our engineering team can take a look. Can you please contact our support team and ask them to forward your email to me? support@getshogun.com Thank you very much. - Nick (cofounder, Shogun)

July 24, 2018

Great support and a great product. Shogun really goes above and beyond and they are constantly adding new feature sets to the app.

Creatormash
United States
About 2 years using the app
Edited November 6, 2019

edit: I've changed my review from 2 to 4 stars. I still have occasional issues with this app regarding formatting or things not being as expected. But they do have pretty quick responses from customer service (maybe an hour on average) and this has made my website look much better without needing the help of a professional designer. But don't try to make any last-minute changes or update your home page right before a big traffic event, because if you have a design error it can be very frustrating and there's no one to call/chat for immediate help on the basic plan.
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I've had nothing but problems with this app. It's easy to use but the functionality glitches often. My live pages look nothing like the design because of errors. The support team is nice but they don't have live help, you have to wait for an email. Wish I could just talk to a human. I have to keep the app installed until I finish my project but I can't wait to delete this. When it works successfully, it's a great tool but I am pretty frustrated quite often with this app.

Topaz & Pearl
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 23, 2019

Hi Julia! Sorry to hear about the issues you have been facing. It sounds like you may have been experiencing parity issues with Shogun. There is not parity between Shogun and Shopify's editors at this time. If a small change was made within Shopify to your page this could have caused the issue. Republishing the page should fix the issue. While we do not generally offer phone support we'd be happy to make an exception to help you work through this issue and help resolve any problems you're having. We do offer live chat support on our Measure and Optimize plans as well. Charles from our tech support team reached out to you via email earlier today. Looking forward to getting this resolved :) Thank you. - Nick (Cofounder, Shogun)

July 15, 2022

The support is good! The app does a lot of what I need it to. I wish there were more integrations and that the existing integrations worked more seamlessly. It would also be helpful if they linked to instructions from the integration setup section or in the editor so that if there are specific steps that must be followed, it's easy to access that.

EndurElite
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 16, 2022

Thank you so much for such an honest review!

We are glad to hear that you are having a great experience with Shogun and our support team. I appreciate the feedback about the integrations and the instructions around the same. I'll be glad to pass this feedback on to the team.

We are continuously working on adding more features and integrations and we'll be glad to keep you updated. You can keep an eye on the things we are working on and the latest updates on our changelog here - https://pb-changelog.getshogun.com/

Sweetan | Manager | Support
Shogun Page Builder

July 4, 2022

Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :)))))

Ammpoure London
United Kingdom
25 days using the app
Shogun Labs, Inc. replied July 4, 2022

Wow, Ayush! Thank you - it sounds like you think Leah and our support team are pretty great. We love helping you create great pages, so let us know if there's anything we can help with in the future.

Allison | Team Lead | Support
Shogun Page Builder